Customer Service Representative

2 weeks ago

Melbourne, Australia PERSOLKELLY Full time

Our client, a global leader in manufacturing is seeking a highly experienced Customer Service Representative to support their team in Port Melbourne. (Derrimut for the first three months).

Our client, a global leader in manufacturing is seeking a highly experienced **Customer Service Representative** to support their team in Port Melbourne. (Derrimut for the first three months).

**Please note for the first three months this role will based on site in Derrimut due to the office refurbishment in Port Melbourne.**

**About the role**

You will be liaising with a variety of stakeholders including builders, tradesman, to resellers and project managers.

This is a fantastic opportunity for someone who is passionate about Customer Service and Administration who is task-focused, highly organised, and able to work autonomously as well as part of a dynamic team.

**Your responsibilities**:

- Processing customer orders
- Accurately capture data in SAP and work to realistic KPI's
- Provide exceptional service at every opportunity by building relationships and rapport with internal and external stakeholders
- Ensure business compliance met the necessary requirement
- Liaise with internal and external stakeholders regarding customer enquires
- Adhoc administration

**Key skills and attributes required for the role**:

- Strong customer service experience
- Creative problem-solving approach and an exceptional eye for detail
- SAP experience would be beneficial
- Strong administration skills
- Intermediate Microsoft Office skills
- Can adapt quickly in a fast-paced environment and cope well under pressure
- Experience in the building industry would be advantageous

**Benefits and perks**
- Great company culture
- Parking on site
- 14-week parental leave
- Yearly pay review
- Genuine growth opportunity within the company

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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