Passenger Service Officer

3 days ago

Cape Jervis, Australia SeaLink South Australia Full time

**The New Ferries are almost here** **Opportunity to develop your Career**Join our awesome crew** **NOTE: Shipboard Safety Cert is essential to be considered for this role.**

As a result of being awarded the Kangaroo Island (KI) Ferry Service Contract for a further term of up to 25 years, we are recruiting more staff in Penneshaw and Cape Jervis. Let us know if you are interested in a permanent or a casual arrangement. Both are available
**About the Role**

This position will be an integral part of SeaLink South Australia. The Passenger Service Officers’ primary function is customer service and maintaining the Cafes on board our ferries. This will include working as part of a team whilst maintaining excellence in safety, reliability, and customer service at all times.

Interpersonal and organisational skills are required, and effective communication skills are essential to this position. To work as the primary contact person for passengers travelling to Kangaroo Island and the associated operational functions and administration requirements of this facility.

The successful applicant will be expected to meet and exceed key performance indicators whilst displaying a high level of work ethic.

Currently, there is a seven-day on, seven day off rolling roster, and you may be required to work outside of these hours on occasions during periods of annual slippings and maintenance requirements.

This position requires energy, commitment, initiative, teamwork, multi-skilling and time management.

**About You**
- Rapport and relationship building
- Strong interpersonal and communication skills
- Excellent written and verbal communication skills
- Problem-solving skills
- Initiative & self-motivated

**Skills, Qualifications & Experience**

**Essential**
- ** Elements of Shipboard Safety - PLEASE NOTE THIS IS ESSENTIAL**:

- ** National Police Clearance - PLEASE NOTE THIS IS ESSENTIAL**:

- Sales and customer service experience
- Current First Aid

**Desirable**
- Experience in liaising with suppliers and contractors
- Responsible Service of Alcohol
- Food Safety Course

**How to Apply**

**Applications close by 5pm on Friday 21 March 2025 or earlier if a suitable applicant is sourced.**

**Sponsorship will not be considered for this role.**

SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore.

Virtual fly through of new Kangaroo Island ferries Ruwi and Wanggami

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