Business Improvement Officer

6 days ago

Perth, Australia City of Perth Full time

Parking Services | Parking Operations
- **$104,314 - $110,502 per annum, plus superannuation**:

- **Full-time, permanent**:

- **CBD Location**

As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.

**The Opportunity**

As a Business Improvement Officer in the City of Perth, you will play a critical role in managing and delivering key projects, driving operational efficiencies, and supporting long-term growth objectives within the Parking Services Alliance. This role is responsible for identifying opportunities for continuous improvement, utilising data-driven insights, and ensuring the successful implementation of business improvement initiatives. They will work collaboratively across teams to enhance performance, reduce costs, and ensure the delivery of measurable outcomes that align with strategic goals.

Reporting to the Alliance Manager within our Parking Services team, your responsibilities would primarily include:

- Undertake concept and scoping of both strategic and operational process improvement;
- Develop and oversee project plans, including setting objectives, deliverables, budgets, schedules, communication plans, and risk management strategies. Monitor progress and maintain relevant project and corporate reporting documentation to ensure successful delivery within agreed scope, timeframes, and budgets;
- Create and facilitate process and business improvement initiatives in line with the Business Unit's strategic objectives; and
- Undertake research and analysis to provide advice to the leadership group on parking industry trends to inform business strategies.

**About You**

To succeed in this role, you will possess:

- Formal qualification in Project Management or extensive relevant experience;
- Comprehensive knowledge of continuous improvement including process mapping and change management;
- General knowledge of contract management and procurement processes; and
- High level research and analytical skills including the identification of problems, assessment of alternative solutions and development of recommendations

Above all, you will live our values of Commitment, Teamwork, Courage and Respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City.

**Eligibility**

To be eligible to work for us, you will need to demonstrate:

- A right to work in Australia (e.g. a birth certificate, current passport or current visa);
- A current ‘C’ class Australian drivers licence; and
- A satisfactory National Police Clearance (dated within 3 months).

**How to Apply**

When prompted, please submit: your current resume; a cover letter that concisely addresses the Selection Criteria; and any relevant qualifications or certifications. Remember, less is more

**The Application Process**

Applications for this position will close at **5PM AWST on Sunday, 17 November 2024**. Applications may be considered, and interviews conducted prior to, the closing date.

Applicants may also be considered for similar positions within the City of Perth.

For further information please contact Michael Gunson, Manager Parking Services, 08 9461 1428.

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