Warranty Supervisor

**About Us**

The AHB Group is a leader in building residential homes. Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria.

Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living, Marque just to name a few.

We are growing and so is our Warranty team, so we find ourselves now looking for an experienced **Warranty Supervisor**to join us make our customers dream come true.

**This role would service the Northern and Western Suburbs.**

**What You’ll Do**
- Manage and coordinate warranty inspections, defect assessments, and rectification works.
- Ensure all works comply with Building Act 1993 (Vic), Domestic Building Contracts Act 1995 (Vic), and relevant codes/standards.
- Prepare and issue clear work orders, scope of works, and rectification schedules to subcontractors and trades.
- Monitor and report on progress of warranty works to ensure timely completion within set service level agreements
- Ensure warranty works are carried out in compliance with statutory obligations, Australian Standards (AS 3740, AS 3958, etc.), and NCC requirements.
- Maintain accurate and up-to-date records in company systems
- Prepare reports on recurring defect trends, subcontractor performance, and warranty cost analysis for management.
- Participate in internal audits and quality improvement initiatives.

**What you’ll Bring**

Certificate IV or Diploma in Building & Construction (preferred).

**Minimum 3-5 years’ experience in construction supervision, with at least 3 years in warranty/defect**

Sound knowledge of VBA requirements, NCC (BCA), and Australian Standards.

Current Victorian Driver’s Licence and White Card.

Ability to work autonomously as well as in a team environment

CERT IV in building and construction is highly regarded

**About You**
- You bring a positive attitude to every interaction.
- You stay calm and professional, even when handling unhappy customers.
- Your communication skills are top-notch, clear, confident, and compassionate.
- You’ve got a charismatic personality that can turn tough conversations into positive experiences.
- You’re resilient and comfortable dealing with challenging customer interactions regularly

**Benefits**
- Fully maintained company Vehicle
- Mobile Phone, Fuel Card, E-Tag Provided
- Weekly team catch-up's and coffees so you never feel like your alone
- Awesome team and a down to earth leader
- A growing building company with a huge pipeline of work
- Our company events are second to none
- Opportunities to grow within the organisation

**Next Steps..**

**_ Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person._**

**_ To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves._