El 1 - Assistant Director, Service Operations, Chief Health Officer Support Unit

Location: Canberra, ACT
- Salary Range: $127,621 - $140,143 + Attractive Superannuation

The Assistant Director (AD) is required to develop and maintain governance frameworks to support best practice in managing a geographically dispersed contracted clinical adviser workforce and supporting Senior Executive Services staff in delivering strategic objectives across the Division. The Assistant Director provides assistance to the Director in planning, monitoring and delivering work priorities this includes; project management, change and business analysis, managing resources, mentoring and supervising subordinate staff, and working with business areas to implement and improve service delivery.

**Duties**

In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles:

- Develop and maintain effective administrative governance practices and coordinate activities to support implementation of practices.
- Assist the Director Service Operations to manage, deliver and monitor projects on strategic initiatives.
- Negotiate, engage and manage relationships with internal and external stakeholders to deliver projects, program services to build service delivery capabilities and promote service delivery.
- Liaise with internal and external stakeholders on operational, policy and program issues.
- Work collaboratively with Senior Advisers across Health and Compensation Branches and business areas to support service delivery of clinical advice to health programs and services.
- Act as a contact point and liaison for business areas and Clinical Advisers.
- Provide administrative support to the Deputy CHO, Principal Medical Adviser
- Compensation and Senior Clinical Advisers who provide clinical expertise and clinical leadership to the Clinical Adviser workforce.
- Responsible for the ongoing development and maintenance of the CHO Information Portal on the SharePoint site.
- Manage induction requirements for new starters in the CHO Division. Including, on and off boarding the contracted clinical adviser workforce.
- Provide high-level program advice, procedural guidance and interpretation to staff including strategic advice to the Executive where appropriate.
- Prepare a range of written material including business cases, project management documentation, reports, executive briefs and corporate documentation as required.
- Lead, mentor and supervise subordinate staff to promote a high performing team with a culture focused toward continuous improvement.
- Work collaboratively with CHO Executive staff in responding to requests for information.
- Identify opportunities to improve data and reporting product offerings.
- Other duties as directed by CHO Senior Executive staff.

**Eligibility**
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.

**Notes**

This recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the.

Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 23 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.