Product Manager

First Things First - What We Can Offer You - Ground-breaking parental leave program - Up to 4 weeks' annual "Work from Anywhere" benefit - Second-to-none product training - Opportunities for growth, development and career progression - Fun team camaraderie and events - Paid volunteer leave days - Public holiday exchange - And a range of other fantastic benefits The Job This is a Brisbane-based role. To be considered, you must be eligible to work legally in Australia on a full-time basis. What You’ll Do - Customer Focus_- Gather and analyze customer feedback, conduct user interviews, and stay informed about user needs and pain points to continuously improve the product.- Identify & prioritise customer pain points to address, experiment and continuously iterate on opportunities & solutions to move the success metrics forward. - Product Planning and Roadmapping_- Create and maintain a detailed product roadmap, prioritizing features and functionality based on customer needs, market trends, and business objectives.- Evangelize roadmap features outlining what it is, why it is prioritized over others, and benefits for the customer and for the company. - Cross-Functional Collaboration_- Collaborate with cross-functional teams, including engineering, design, marketing, customer success, implementation, support and sales, to drive product development and GTM activities.- Act as a liaison between different teams to ensure effective communication and collaboration throughout the product lifecycle. - Execution_- Define user stories and acceptance criteria, and work with Engineering and UX Design teams on timely and successful delivery of product releases.- Prioritize product backlog and attend appropriate agile ceremonies and ensure teams are focused on the most impactful items. - Performance Measurement_- Define and monitor key performance indicators (KPIs) to assess the success of product releases and make data-driven decisions for future improvements.- Regularly report on product performance to leadership and stakeholders. What You’ll Bring- Bachelor's degree in a relevant field (Computer Science, Business, or related).- 2-4 years of experience in software product management.- Proven track record of successfully launching and managing software products.- Strong analytical and problem-solving skills.- Excellent communication and interpersonal skills.- Ability to thrive in a fast-paced, collaborative environment.- Familiarity with agile development methodologies.- Experience in, or familiarity with, project/workforce management tools and best practices within construction and other trades industries is a plus. Core values required of all Simpro, AroFlo, BigChange & ClockShark employees: While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.. Visit to learn more about us and our values. - _Please note, no agencies will be accepted in the recruitment of this role._ Welcome - Welcome to Simpro Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together About Us - Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees. Ready to transform your business? Explore our products at , , and .