Manager, Children’s Contact Service

2 weeks ago

Gold Coast, Australia Interrelate Full time

About the role

The Coordinator is responsible for the delivery and quality management of the Children’s Contact Service in Coolangatta. Successful applicants will be instrumental in driving positive social change for separated families and children, with the support and structure of a family-oriented organisation with close to 100 years in quality service delivery and experience.

Interrelate’s Children’s Contact Service (CCS) offers a child-focused place for children and their families to spend time together. It provides a safe, neutral, and flexible service for parents, children, and their families. It helps support children’s connection and positive relationship building with family members who they do not live with or connect with outside of our service. It is a place for parents to engage in safe and friendly change-over / change-back arrangements, and supervised contact visits in a safe and positive family environment.

ROLE REQUIREMENTS:

- Bachelor’s degree in Social Work, Psychology, Counselling, or related discipline
- Experience working in a Children’s Contact Service and/or with families and children experiencing separation or family breakdown
- Leadership skills, including responsibility for staff development and training in one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children’s services, men’s programs, family law etc.
- Demonstrated knowledge and understanding of child development, child protection and the Office of the Children’s Guardian’s National Child Safe Standards
- Experience in providing culturally appropriate support to meet specific needs of First Nations, LGBTQ+ and/or Culturally & Linguistically Diverse families
- Experience working with families within a case management setting
- Customer Relationship Management (CRM) competency and IT savviness
- Report writing, case notes, data collection and data entry experience
- Relationships with the local community and networking confidence
- Awareness of Family Law Court procedures
- Current First Aid Certificates as follows: Provide CPR (HLTAID009), Provide Basic Emergency Life Support (HLTAID010), Provide First Aid (HLTAID011) and Provide First Aid in an Education and Care Setting (HLTAID012), or willingness to attain them within the first month of employment.

ABOUT YOU:
You are organised, adaptable, willing to learn new processes and support others to do the same. You have experience managing a team, strong leadership capabilities, initiative, problem-solving capacity, excellent interpersonal and communication skills.

Why You'll love working here

**Referral program**:
**Professional development assistance**:
Position Description : JD CCS Coordinator_Aug 2024

Additional Attachment : Information Pack - General 2024 (ONLINE VERSION)

Closing Date: 5pm, Wednesday, 19 February 2025
- All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government._

PBA2

Profession: #Community_Services
Sector: #Children

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