Client Service Manager

4 days ago

Lane Cove, Australia Nielsen Full time

The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader

**ABOUT THE ROLE**

We currently have a vacancy for a Manager in our Client Service team at Nielsen Television Audience Measurement (TAM). We are the official source of audience measurement for the free to air networks and subscription broadcasters in Australia.

You will be part of a highly experienced and well regarded team dedicated to providing our broadcaster and media industry clients with the highest level of service by delivering an exceptional standard of information, assistance and support across their multimedia platforms.

**RESPONSIBILITIES**:

- Analysis software training
- Analysis software support (investigation and problem solving)
- Client and industry education
- Viewing behaviour analysis and data insight
- Participation in achieving group goals

**WORKING AT NIELSEN**

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

Nielsen promotes work life balance offering Flexible (Smart) working, The Day off on your Birthday, A ‘No leave No life’ policy which rewards you bonus annual leave days per year, Volunteering leave, and paid parental leave for both parents.

Learning & Development - Nielsen invests in the growth and development of our team offering an Education assist program, a global mentoring program, and access to internal training and development resources.

Wellness - We partner with Spring health (An employee assistance program) offering our team counseling and support for our staff and their family.

Commitment to diversity and inclusion - Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce.

**ABOUT NIELSEN**

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, inquisitive colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

LI-II1 #LI-HYBRID

  • Client Service Manager

    2 weeks ago

    Lane Cove, Australia Glascott Landscape and Civil Pty Ltd Full time

    Marsupial Landscape Management are seeking an experienced **Client Account Manager** to manage a key customer contract. Based at our Head Office at Lane Cove, the role will require occasional travel to sites based throughout the Sydney Metropolitan areas. Marsupial has been at the forefront of commercial landscape management for over 30 years. We manage...

  • Marketing - Client Services Administrator

    2 weeks ago

    Lane Cove, Australia Belle Property Full time

    **Head Office, Lane Cove, NSW**: The Client Services Administrator will respond to day-to-day enquiries, deliver admin training, provide guidance, and ensure the implementation of our best practice marketing tools and processes to our clients who are our national real estate network of 180+ offices. This role will also be required to coordinate the...

  • Customer Service

    2 weeks ago

    Lane Cove, Australia Belle Property Full time

    **Lane Cove, NSW**: If you have experience in Real Estate admin, sales or office support and are looking to grow your skillset and transition to a corporate national level, then this role is for you! Support over 175 franchise offices nationally in day-to-day Property and Agent Marketing enquiries, coordinate marketing training, and gather feedback from...

  • Reservations Manager

    7 days ago

    Lane Cove, Australia Laundy Hotels Full time

    Portfolio of iconic venues from restaurant to pubs and boutique hotels - Opportunity to learn from industry leaders and enhance your leadership - Huge opportunity for growth and progression Laundy Hotels are seeking a Reservations Manager to lead our Reservations team based at our Lane Cove Head Office. **WHY LAUNDY HOTELS?** Laundy Hotels are a...

  • Event Sales Manager

    2 weeks ago

    Lane Cove, Australia Laundy Hotels Full time

    Collection of charming pubs, restaurants and boutique hotels - Thrive in a supportive and inclusive working environment - Unparalleled opportunities for career advancement Laundy Hotels are currently seeking a talented Event Sales Manager to join our Sales & Events team - working between our Lane Cove Head Office, Watsons Bay Boutique Hotel and a variety of...

  • Commercial Manager

    2 weeks ago

    Lane Cove, Australia DKSH Full time

    **Location**:Lane Cove, AU - Kew, AUThe primary purpose of the Manager Commercial Sales is to achieve GM1 sales and GM1 targets by managing both customers and clients for true ‘’end-to-end” commerciality. Commercial Manager wear a “second hat”’ as client managers, fully ‘’farming’’ assigned client portfolios by mastering portfolio...

  • Manager, Digital

    3 weeks ago

    Lane Cove, Australia Rockwell Automation Full time

    Join to apply for the Manager, Digital role at Rockwell Automation2 weeks ago Be among the first 25 applicantsJoin to apply for the Manager, Digital role at Rockwell AutomationGet AI-powered advice on this job and more exclusive features.Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive,...

  • Injury Management Coordinator

    6 days ago

    Lane Cove, Australia Ability Group Full time

    **Why join ABILITY GROUP?**: At **ABILITY GROUP** we are _proudly unique_! **Our culture** is reflective of great people being core to everything we do. **Our company** is boutique, dynamic, people, health & safety focused. **Our directors** **are passionate, engaging & supportive. **Our people** **strive to be their best, help others & provide service...

  • Pool and SPA Service Technician

    1 week ago

    Lane Cove, Australia Poolwerx Full time

    Grow your career in an organisation that combines local impact with global reach - Join a team that wins together, where culture and camaraderie really matter. - Competitive remuneration plus additional performance bonuses and incentives. Dive into a role at Poolwerx! With every client served, every problem solved, you’ll create backyard memories for...

  • Event Manager

    4 days ago

    Lane Cove, Australia Persian Basement Full time

    **Persian Basement **is Australia’s longest running family-owned Persian restaurant for 21 years. We are North Shore's most established and Loved Persian restaurant in the Heart of Lane Cove. We offer Traditional dishes in a light-filled dining room, with belly dancers and banquets on weekends. We are looking for an experienced and enthusiastic **Event...