Client Service Manager

1 day ago

Lane Cove, Australia Nielsen Full time

The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader

**ABOUT THE ROLE**

We currently have a vacancy for a Manager in our Client Service team at Nielsen Television Audience Measurement (TAM). We are the official source of audience measurement for the free to air networks and subscription broadcasters in Australia.

You will be part of a highly experienced and well regarded team dedicated to providing our broadcaster and media industry clients with the highest level of service by delivering an exceptional standard of information, assistance and support across their multimedia platforms.

**RESPONSIBILITIES**:

- Analysis software training
- Analysis software support (investigation and problem solving)
- Client and industry education
- Viewing behaviour analysis and data insight
- Participation in achieving group goals

**WORKING AT NIELSEN**

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

Nielsen promotes work life balance offering Flexible (Smart) working, The Day off on your Birthday, A ‘No leave No life’ policy which rewards you bonus annual leave days per year, Volunteering leave, and paid parental leave for both parents.

Learning & Development - Nielsen invests in the growth and development of our team offering an Education assist program, a global mentoring program, and access to internal training and development resources.

Wellness - We partner with Spring health (An employee assistance program) offering our team counseling and support for our staff and their family.

Commitment to diversity and inclusion - Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce.

**ABOUT NIELSEN**

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, inquisitive colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

LI-II1 #LI-HYBRID

  • Client Service Manager

    1 week ago

    Lane Cove, Australia Glascott Landscape and Civil Pty Ltd Full time

    Marsupial Landscape Management are seeking an experienced **Client Account Manager** to manage a key customer contract. Based at our Head Office at Lane Cove, the role will require occasional travel to sites based throughout the Sydney Metropolitan areas. Marsupial has been at the forefront of commercial landscape management for over 30 years. We manage...

  • Client Service

    2 weeks ago

    Lane Cove, Australia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Office & Client Administrator

    2 weeks ago

    Lane Cove, Australia Glascott Landscape and Civil Pty Ltd Full time

    Marsupial Landscape Management are seeking an experienced Office & Client Administrator to manage a key customer contract. Based at our Head Office at Lane Cove, the role will require occasional travel to sites based throughout the Sydney Metropolitan areas. Marsupial has been at the forefront of commercial landscape management for over 30 years. We manage...

  • Service Integrity Analyst

    2 weeks ago

    Lane Cove, Australia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Event Sales Manager

    1 week ago

    Lane Cove, Australia Laundy Hotels Full time

    Collection of charming pubs, restaurants and boutique hotels - Thrive in a supportive and inclusive working environment - Unparalleled opportunities for career advancement Laundy Hotels are currently seeking a talented Event Sales Manager to join our Sales & Events team - working between our Lane Cove Head Office, Watsons Bay Boutique Hotel and a variety of...

  • Commercial Manager

    1 week ago

    Lane Cove, Australia DKSH Full time

    **Location**:Lane Cove, AU - Kew, AUThe primary purpose of the Manager Commercial Sales is to achieve GM1 sales and GM1 targets by managing both customers and clients for true ‘’end-to-end” commerciality. Commercial Manager wear a “second hat”’ as client managers, fully ‘’farming’’ assigned client portfolios by mastering portfolio...

  • Manager, Community Connections

    3 days ago

    Lane Cove, Australia HumanKapital Full time $104,000 - $130,000 per year

    About the company Our client is dedicated to a strong community presence and is committed to supporting people to live full and independent lives, engaging communities, supporting volunteering and delivering care and support at the times when people need it most. About the role Reporting to the CEO, we require a Manager, Community Connections for a 12-month...

  • Pool and SPA Service Technician

    5 days ago

    Lane Cove, Australia Poolwerx Full time

    Grow your career in an organisation that combines local impact with global reach - Join a team that wins together, where culture and camaraderie really matter. - Competitive remuneration plus additional performance bonuses and incentives. Dive into a role at Poolwerx! With every client served, every problem solved, you’ll create backyard memories for...

  • Injury Management Coordinator

    3 days ago

    Lane Cove, Australia Ability Group Full time

    **Why join ABILITY GROUP?**: At **ABILITY GROUP** we are _proudly unique_! **Our culture** is reflective of great people being core to everything we do. **Our company** is boutique, dynamic, people, health & safety focused. **Our directors** **are passionate, engaging & supportive. **Our people** **strive to be their best, help others & provide service...

  • Junior Field Service Technician

    5 days ago

    Lane Cove, Australia KOTRA Australia Full time $60,000 - $80,000 per year

    Are you ready to launch your career in the cutting-edge world of digital dentistry?Do you have a passion for precision, a knack for solving technical puzzles, and adrive to learn?We're looking for an enthusiastic and technically-minded individual to join ourgrowing team as a Junior Field Service Technician. This is an exciting opportunityto work with...