Manager, Community Connections

3 days ago

Lane Cove, Australia HumanKapital Full time $104,000 - $130,000 per year

About the company

Our client is dedicated to a strong community presence and is committed to supporting people to live full and independent lives, engaging communities, supporting volunteering and delivering care and support at the times when people need it most.

About the role

Reporting to the CEO, we require a Manager, Community Connections for a 12-month maternity leave cover. The Manager, Community Connections is responsible for overseeing the provision of Aged Care Services and managing a multidisciplinary team that provide services and support based on the preference and choice of the individuals receiving care and support. Ensuring clients are at the centre of decision making whenever possible.

You will work across three hub locations including Hunters Hill, Lane Cove, and Lane Cove North.

The four key result areas are:

  1. Organisational Leadership, Workforce Development and Strategic Collaboration

  2. Provides leadership and fosters strategic collaboration to drive high-quality, person-centred services, workforce development, and community engagement. The Manager leads a multidisciplinary team, contributes to strategic planning, and ensures operational excellence through effective supervision, communication, and stakeholder engagement.

  3. Operational Workforce Management and Service Accountability

  4. Effectively manages staff performance, service delivery, and compliance to ensure high-quality, person-centred supports aligned with organisational and funding requirements. The Manager ensures operational efficiency, accountability, and responsiveness to evolving sector standards and client needs.

  5. Quality, Compliance and Continuous Improvement

  6. Implements a culture of quality and compliance within the Community Connections team through service monitoring and continuous improvement. Ensures service delivery aligns with industry standards, funding requirements, and organisational policies.

  7. Work Health and Safety

  8. Supports a safe and compliant work environment within the Community Connections Team by identifying risks, promoting safety practices, and collaborating with the Quality and Risk Manager to ensure alignment with organisational policies and industry standards.

About you

We are looking for a strong, supportive leader who can work with the team in adopting new systems and technologies, ensuring they remain engaged and amenable to change during a period of transition. You will also have:

  • Tertiary qualifications in health, human services, quality management, or a related field.
  • Demonstrated experience in quality, risk, and clinical governance in aged care or disability services.
  • Strong knowledge of Aged Care Quality Standards.
  • Demonstrated ability to implement a consumer focused and person-centred approach as well as personal attributes including patience, flexibility, sound work ethic, discretion and cultural awareness and sensitivity.
  • Proven ability to take initiative and identify continuous improvement opportunities.
  • Strong leadership and organisational skills
  • Excellent communication and stakeholder engagement abilities
  • Proven ability to collaborate effectively with service delivery teams
  • NSW Driver's license and reliable car
  • Current First Aid
  • Current Police Check, NDIS Worker Check and Working with Children Check

For a friendly, confidential conversation or a copy of the Position Description, call Sarah on or APPLY NOW.

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