Bookings Officer

4 days ago

Elizabeth Vale, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

We have a flexible, part-time opportunity for a Patient Bookings Officer to join our team based within our Elizabeth Vale, Calvary Central Districts Hospital. You’ll be responsible for the scheduling and booking of patient appointments across all GenesisCare Oncology SA sites. This role is a crucial link between patient’s and clinical staff.

More specifically, you will:
- Booking and confirming patients for Planning CT, Treatment, Nursing Review, Procedures and Consultations;- Sound knowledge of all Oncology booking and treatment procedures;- Promotion of an efficient, compassionate service to all patients, while maintaining a good working relationship with all staff members;- Liaising with both internal and external support staff i.e. Imaging departments CNCs;- Accurate and timely data entry into medical record system Mosaiq;- Maintaining appointment diaries and taking initiative to ensure sessions are fully booked;- Incoming call management, timely response to messages and answering of calls- Participate in the identification and implementation of service improvement initiatives;

We're interested in hearing from people who have:
- Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.- Handle and resolve urgent matters and time critical medical appointments- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.- Proven experience to work effectively both independently and in a team environment.- Ability to use clinical administration systems, as well as Microsoft Office software- Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations values.- Flexible approach to work

Benefits of joining our team:
- Internal career development opportunities- Excellent work/life balance with no night shifts, no late shifts, no weekend work and no public holiday work.- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.- Work in a collaborative and friendly environment delivering outstanding outpatient care.- Fast-paced, challenging role with one of the most influential healthcare providers.- Access to employee benefits including fitness passport, wellbeing gateway app, BUPA rewards, Qantas Club Membership discount, and all employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.

About GenesisCare:
Join a passionate team of healthcare professionals committed to delivering the best possible life outcomes. With over 2,000 employees across 50 locations nationally, GenesisCare offers a career with purpose and the opportunity to design better care for cancer patients.

GenesisCare is an Equal Opportunity Employer.

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