
Customer Service Officer
5 days ago
**Multiple Casual Positions Available**
**Classification: GO2**
**($34.51** per hour +** 25% Casual Loading + Superannuation, if applicable)**
Are you passionate about community engagement and customer service?
We have a great opportunity for you join our Family & Wellbeing team working at the John McVeity Centre (JMC), a vibrant hub for recreational and community activities.
The John McVeity Centre (JMC) is dedicated to providing a wide range of formal and informal sports, group and individual fitness and community development activities where our community finds connection and engagement.
**What you’ll do**
- Oversee day-to-day operations at the John McVeity Centre (primarily during weekends and weeknights)
- Provide administrative support to bookings of sporting activities, functions and other activities at the JMC.
- Provide a high level of customer service to users of the JMC.
- Operate the JMC canteen
- Oversee the set up and pack down of hired spaces by user groups, ensuring they are complying with hire agreements.
- Provide support to a variety of sport and recreation activities.
- Greet and assist hirers and customers with enquiries, complaints, and requests.
Please refer to the attached Position Descriptions for more information.
**What you’ll bring to our team**
- Experience in a sport and recreational facility, community canteen or kiosk environment including the dispensing of food and beverages.
- High level of customer service experience.
- Proven ability to work with mínimal supervision.
- Cash Handling including Eftpos, cash and online transactions.
- Proven ability to effectively use ICT systems including H&L, booking systems and the Microsoft suite.
- Certificate in Community Services, Retail, Hospitality or a similar discipline is desirable but not essential.
**What’s in it for you**
Our team work hard together, but also celebrate together, learn together, and support each other. We care about what you achieve and want to get the best out of you. We embrace autonomy, diverse working styles and celebrate the uniqueness that every team member brings.
True casual employment opportunity
A real opportunity to make a difference in our community
Competitive and attractive hourly rates
**Ready to join our team?**
We value inclusion and diversity - if you require any reasonable adjustments during the recruitment process, please let us know.
Want to chat? Call Kate Nankivell, **Manager - Child & Family Wellbeing** on **(08) 8256 0234.**
**Applications close at 12.00pm on Thursday, 26 September 2024.
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