Contact Centre Consultant

7 days ago

Canning Vale, Australia Lite n’ Easy Full time

**Introduction**:
At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.

**Description**:
Our focus on quality and exceeding our customer's needs mean that as a business we are continuously growing and as a result we are looking for Full-Time and Part-Time Contact Centre Customer Service Consultants to join our team in our Canning Vale, Perth location. If you are available to work afternoon shifts to 6pm each day but not looking for full time work we are still keen to hear from you. Just clearly state what hours you are looking for in your cover letter.

**Contact Centre Hours of Operation**:

- Monday to Friday - 8am to 6pm
- Must be available to work until 6pm

As part of our customer service team, you will be providing delicious healthy meals for time poor people and those wishing to maintain a healthy lifestyle.

**In this role, you will**:

- Answer calls from customers
- Provide accurate product information
- Accurately update customer records
- Assist customers with complaints and resolve efficiently and effectively
- Show empathy for people needing support and encouragement
- Promoting our extensive range of products and delivery services

**To be successful in this role, you will possess**:

- Previous experience working in a busy call centre environment is essential
- Excellent communication skills
- High attention to detail
- Ability to work well in a team
- Ability to build and maintain effective relationships
- Be flexible and adaptable to change

About the Training
New contact service consultants are well supported with a thorough induction and training program to bring you up to speed ensuring that you thrive in your new role. The induction and training program consists of 2 weeks classroom learning and 2 weeks transition to live calls, 100% supported by experienced call coaches and Team Leaders.

**We can offer you**:

- Secure onsite parking
- Discount on products including lunch options available onsite daily
- Free onsite gym, personal trainers and group fitness sessions
- Medical checks - health checks, skin checks, flu vaccinations
- Employee Assistance program including access to a range of counselling services
- Discounted health fund
- Great social functions

You must be an Australian Citizen or Resident

  • Contact Centre Consultant Wa

    3 days ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...

  • Call Centre

    1 day ago

    Canning Vale, Australia Technaus Solar Full time

    Well-established and one of the oldest in the Australian renewable energy industry, **_Technaus Solar_** has seen significant internal movement and revenue growth over the past years and is looking to expand our internal team further. As a highly recognized and trusted solar company, this is a career-building opportunity for a highly motivated individual to...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Service Consultant

    2 weeks ago

    Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultant** - Immediate start - Monday to Friday - Full time hours (8 hours shifts between 7am and 7pm) Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service / Administrators** to join their friendly team based at Canning Vale, WA. **About you**: -...

  • Control Centre Administrator

    2 weeks ago

    Canning Vale, Australia Ventia Pty Limited Full time

    **About the role** In this varied and fast-paced role, your primary responsibility is to assist the Resourcing Supervisor in coordinating the logistics and various travel arrangements such as flights, accommodation and hire Vehicle bookings, as well as supporting the day-to-day operations of the Control Centre to achieve safe and successful outcomes. This...

  • Customer Service Consultant

    2 weeks ago

    Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Employment Consultant

    5 days ago

    Canning Vale, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Canning...

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Western Australia Blackwoods Full time $60,000 - $80,000 per year

    Base salary with employee benefits, incentives, discounts, shares & moreSupportive management & team, with great work/life balance (no weekends)Join an iconic Wesfarmers business, leaders in Industrial & Safety suppliesYOUR OPPORTUNITYWe're on the lookout for a full time Customer Care Consultant to join our vibrant Trade Store team in Canning Vale WAIf...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...

  • Indigenous Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia Indigenous Workstars Full time

    Due to exciting growth in the business, we are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Canning Vale WA **to provide an exceptional level of service to our growing customer base. **Your key responsibilities include, but not limited to**: - Inform customers of new product range and services where...