Recovery Officer

2 weeks ago

Melbourne, Australia Allianz Australia Full time

**Recovery Officer**
- **Structured training and dedicated Learning & Development program**:

- **12 month contract opportunity with great staff benefits**

**Our National Recoveries Unit** manages the recoveries aspect of our general insurance claims. We currently have an opportunity for a
**Recovery Officer** to join our Melbourne team.

Reporting to the Team Manager, you will be responsible for analysing, reviewing and managing a portfolio of new motor claims recovery files with the aim of maximising Allianz’s recovery income as well as supporting the existing team of recovery officers. You will be someone who is collaborative, yet able to work independently and take initiative.

**Essential skills and experience**:

- Knowledge of the laws relating to debt collection, liability and insurance
- Strong verbal and written communication skills
- The ability to negotiate and persuade
- Excellent customer service ethic

**Important to your success**:

- Demonstrated experience in motor claims ‎
- Sound time management skills
- High attention to detail
- The ability to work under pressure in a fast paced environment ‎

This is an excellent opportunity for a talented claims professional who is seeking to add to their experience and explore a different aspect of general insurance claims.

**About us**

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

As a requirement of your role, it may be necessary from time to time for you to attend the workplace. In accordance with our COVID-19 Vaccination Policy, all entrants to Allianz operated workplaces in Australia (includes attending a customer or vendor site to conduct work on behalf of Allianz), must be fully vaccinated against COVID-19 (includes booster shot, where mandated by local health authority), unless the employee can present a valid medical exemption certificate.

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