Cafe Supervisor

Supervisor - Castaway Coffee Bar (Full-Time / Flexible Roster)

**Location**: Surfers Paradise, Gold Coast - right on the beach
**Hours**: Full-time with flexible roster

Castaway Coffee Bar is one of the Gold Coast’s busiest and most vibrant specialty coffee cafés - known for our creative iced matcha flavours, signature brunch dishes, and unbeatable beachfront location. With our long-term and much-loved Supervisor moving back home to the UK, we’re now on the lookout for a newSupervisor to step into this key role and help lead the floor with confidence, positivity, and strong hospitality skills.

What you’ll do
- Lead, motivate, and support our front-of-house team during service
- Deliver warm, professional customer service that reflects our brand
- Assist with training, onboarding, and maintaining service standards
- Manage daily café operations (opening/closing, cash handling, rostering support)
- Communicate effectively with management, kitchen, and barista teams
- Step in wherever needed - from running the floor to jumping on the till

What we’re looking for
- Minimum 2 years’ experience in a high-paced, coffee-focused café
- Strong knowledge of specialty coffee and café operations
- Previous experience in a café/restaurant leadership or supervisor role
- Strong communication and organisational skills
- Ability to thrive in a fast-paced environment
- Flexible availability across weekdays and weekends
- A positive, can-do attitude and a genuine love for hospitality

Why Castaway?
- Work by the beach in the heart of Surfers Paradise
- Competitive pay
- Be part of a fun, supportive, and growing team
- Opportunity for career development within the business
- Meal provided on shift
- Bi-monthly staff activities & team events
- Flexible roster to support work-life balance
- Great coffee, great food, and great vibes every day

Pay: From $30.00 per hour

Expected hours: 38 per week

**Benefits**:

- Free drinks
- Free food

**Experience**:

- Barista: 1 year (preferred)
- Supervising: 1 year (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (required)

**Location**:

- Surfers Paradise QLD 4217 (preferred)

Work Location: In person