Program Test Lead

2 weeks ago

Melbourne, Australia Conduent Business Services (Australia) Pty. Ltd. Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We’re looking for a Program Test Lead to lead and elevate our testing practices across complex projects. If you thrive in a collaborative environment and have a knack for strategic planning and stakeholder engagement, this role is for you

**Key Responsibilities**:
As a Program Test Lead, you will:

- Develop high-level system testing strategies in collaboration with stakeholders.
- Create and implement test plans aligned with organizational policies and project goals.
- Manage resource allocation and work distribution across testing projects.
- Ensure the quality and timely delivery of all test-related outputs.
- Coordinate with stakeholders to secure sign-off on test phase deliverables.
- Lead risk identification and analysis sessions to inform test planning and control.
- Provide timely and relevant test status updates and metrics to stakeholders, including clients.
- Identify skill and resource gaps within the test team and assist in sourcing appropriate talent.
- Foster clear communication within the test team and across project stakeholders.
- Drive continuous improvement initiatives in testing processes.
- Define and agree on entry/exit criteria for each test phase.
- Collaborate with vendors to ensure adherence to SLAs and test processes.
- Work with GTS stakeholders and vendors to enhance infrastructure, systems, and processes.
- Recommend tools for test automation and management to improve efficiency.
- Coordinate with stakeholders to ensure test environments are ready and available.

What We’re Looking For:

- Proven experience in test management across large-scale projects.
- Strong leadership and stakeholder management skills.
- Expertise in test planning, execution, and reporting.
- Familiarity with test automation tools and test management systems.
- Ability to drive process improvements and manage vendor relationships.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

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