Assistant Venue Manager

2 days ago

Katoomba, Australia Trippas White Group Full time

**Assistant Venue Manager - The Lookout, Echo Point (Blue Mountains)**

The Lookout Echo Point

**About Us**
Trippas White Group is a leader in the Australian hospitality industry, operating a diverse portfolio of premium restaurants, cafés, bars and iconic event spaces. Nestled in the breathtaking Blue Mountains with panoramic views of the Blue Mountains walking distance to the famous Three Sisters, **The Lookout, Echo Point** is a vibrant venue that combines modern Australian dining, a busy café, and a welcoming bar.

**About the Role**
We are seeking a passionate and experienced **Assistant Venue Manager** to join our team at The Lookout. This hands-on leadership role requires someone who thrives in dynamic environments, has experience across restaurants, cafés and bars, and is committed to delivering exceptional service. You’ll lead by example, motivate the team and ensure every guest leaves with a memorable experience.

**Key Responsibilities**
- Support the Venue Manager in daily operations across restaurant, café and bar
- Lead and inspire the FOH team with a hands-on approach
- Deliver and uphold exceptional customer service standards
- Assist with staff training, rostering and performance management
- Ensure compliance with RSA, WHS and company policies
- Drive operational efficiency and contribute to financial performance
- Maintain the highest standards of venue presentation and guest experience

**What We’re Looking For**
- Previous leadership experience in restaurants, cafés and/or bars
- Strong people management and communication skills
- A hands-on leader who leads by example
- Passion for hospitality and delivering five-star guest service
- Excellent personal presentation and professionalism
- Ability to multitask and remain calm under pressure
- Availability to work across weekends, public holidays and evenings as required
- Valid RSA and full working rights in Australia

**What We Offer**
- The opportunity to work in one of the most iconic destinations in NSW
- A supportive team environment with career progression opportunities within Trippas White Group
- Competitive salary and benefits
- Training and development to help you grow as a hospitality leader

If you’re an energetic and experienced hospitality professional ready to take the next step in your career, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Salary packaging

Work Location: In person

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