Customer Service and Education Officer

2 days ago

Bendigo, Australia Portable Long Service Authority Full time

About us
The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme.
The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security industries can build up long service benefits based on time in their industry, rather than with a single employer.
About the role
As part of our Operations team, our Customer Service and Education Officers are supported by Senior Officers and Team Leaders to develop within our team and to grow your skills professionally, with extensive training provided to incoming team members. We offer a fun and flexible workplace with a Social Club and driving Cultural Champions to build an inclusive and enjoyable workplace. We offer a hybrid workplace with the option to work from home two days per week.
About you
As the Customer Service and Education Officer, you will possess:

- Excellent customer service skills, with strong, clear oral and written communication skills.
- The ability to foster productive working relationships with stakeholders, customers and team members.
- Proven organisational skills, including the ability to effectively manage multiple tasks and an ability to determine priorities and to meet deadlines in pressure situations.
- The ability to uphold and work towards our values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights.

How to Apply
Attachments can be uploaded in.doc,.docx,.pdf,.txt or.rtf formats.

  • Customer Service and Education Officer

    5 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    Permanent, full-time positions - Hybrid working arrangements including 2 days WFH - VPS Grade 2 salary range $56,271 - $72,985 p.a About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations...

  • Customer Service and Education Officer

    7 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security industries can build up long service benefits based on time in their industry, rather than with a single employer. About the role The Customer Service and Education team are the frontline staff for the...

  • Customer Service and Education Officer

    5 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1720149 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...

  • Customer Service and Education Officer

    4 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    **Overview**: **Work type**:Full time **Salary**:$60,295 - $77,430 **Grade**:VPSG2 **Occupation**: Customer Service/Call Centre **Location**: Bendigo **Reference**: VG/PLSA/OPS/1865805 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate and support...

  • Customer Service and Education Officer

    2 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1742399 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...

  • Customer Service and Education Officer

    7 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $55,439 - $71,194 Occupation: Customer Service/Call Centre Reference: VG/PLSA/OPS/1675222 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers...

  • Customer Service and Education Officer

    2 days ago

    Bendigo, Victoria, Australia Portable Long Service Authority Full time

    About UsThe Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the...

  • Customer Service and Education Officer

    2 days ago

    Bendigo, Victoria, Australia Portable Long Service Authority Full time

    About UsThe Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the...

  • Customer Service and Education Officer

    4 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    **About us** The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in...

  • Customer Service and Education Officer

    4 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    **About us** The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme.The Authority plays an important role in allowing workers in...