General Manager

Company Description
**Symbio (ASX: SYM)** is a software company changing the way the world communicates.

Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 3 countries and employs over 450 staff worldwide.

**Job Description**:
We are looking for a **General Manager** to head up our Enterprise Systems Team. This key senior role reports to the Group CTO and partners with all business stakeholders to define, design, build and maintain a suite of four enterprise systems to support Symbio's organisational strategy and goals.

You will lead your teams to deliver strategic alignment of all Enterprise Systems projects to support divisional goals, while delivering customer satisfaction and ongoing lifecycle management.

You will ensure our platforms are reliable, scalable, secure and maintainable to support our growth strategies, as well as create a world class technology culture with a focus on delivering measurable value.

**What you'll do as GM Enterprise Systems**:

- Provide leadership across Data Warehouse, Business Intelligence, CRM and ITSM
- Leverage inhouse, offshore augmentation and contract resources to deliver all platforms and solutions
- Work with business stakeholders to manage capacity and sequencing and identify and assist in resolving technical challenges
- Manage the team budget and develop OPEX and CAPEX frameworks
- Continuously coach teams on improving their engineering practices and mentor individuals within your team

**Qualifications**:
**What you'll need to succeed**:
A significant background in technology development and delivery, with proven experience in the following:

- 10+ years involved in leading technical teams (Product, BA, Developers, QA, UX)
- Managing OPEX and CAPEX budgets (Including Software Capitalisation)
- Working directly with customers and product stakeholders, as well as managing 3rd party supplier relationships and contracts
- Working with iterative methodologies and executing technology strategy
- Program and Project Management
- Strong problem solving aptitude and a high degree of EQ
- Bonus points for experience in any of the following: ERP, Cloud (AWS), microservice architectures, Windows, Microsoft Dynamics and/or similar ERP platform.

This is a great time to join Symbio as we expand into Asia and work towards our 'Vision 2030' of People, Planet & Profit. You will get to work with and develop genuinely passionate technologists who love what they do.

**What's it like to work here?**

We strive for a healthy, inclusive and flexible workplace. We nurture diversity, continuous learning in the latest technology and thinking. Innovative benefits include parental leave for mums and dads, remote working, and a comfortable, fun work environment with social events, prayer rooms, pool tables and fully stocked bar

This is a great time to join Symbio as we expand into Asia and work towards our 'Vision 2030' of People, Planet & Profit. If this sounds like the next great step in your career, we'd love to hear from you.

Additional Information
**Life at Symbio**

Symbio is committed to a strong culture that is diverse and inclusive and we encourage our employees to bring their whole self to work.

We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career.

Our employee’s happiness, health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing. We regularly enhance our employee benefits such as an employee share gift plan, paid birthday leave, up to 12 weeks paid parental leave for both parents as the primary carer, reward and recognition programs and social clubs.

At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications.