Home Assessing Team Manager

4 days ago

Brisbane, Australia Youi Pty Ltd Full time

**Join Us as a Home Assessing Team Manager in Brisbane, QLD**:
We're growing rapidly and we're looking for a dynamic Home Assessing Team Manager to join our Brisbane office.

As a Team Manager at Youi, you'll thrive in a fast-paced environment, expertly juggling multiple priorities. We need someone who is a confident communicator, a skilled problem solver, and an exceptional leader in home insurance. Your role will be to inspire your team to deliver an outstanding claims experience for our customers.

**The Role**:

- **Coach and Develop**: Mentor your team to achieve high performance.
- **Monitor Performance**: Oversee individual workloads and team outputs.
- **Operational Leadership**: Lead daily operations of the home assessing team.
- **Relationship Management**: Build and manage relationships with customers, assessors, tradespeople, builders, and internal stakeholders.
- **Policy Review**: Assess and review policy conclusions.
- **Problem Solving**: Address and resolve issues, including escalations, and collaborate with our Internal Disputes Resolution Team.
- **Compliance**: Ensure adherence to legislation and insurance regulations.
- **Cultivate Culture**: Foster a positive and collaborative team environment.

**About You**:

- **Experience**: Proven background in Home Insurance Claims, Assessing, or Loss Adjusting.
- **Leadership**: Strong leadership skills.
- **Technical Knowledge**: Understanding of domestic building practices.
- **Relationship Building**: Ability to forge strong relationships with stakeholders.
- **Multi-tasking**: Skill in managing competing priorities calmly and professionally.

**What Youi Offers**:

- **Company Car**: Fully maintained vehicle with a fuel card and business tools.
- **Flexible Schedule**: Optional 9-day fortnight roster.
- **Incentives**: Attractive bi-annual incentive payments.
- **Career Growth**: Continuous training, development, and progression opportunities.
- **Well-being Programs**: Award-winning health and wellness initiatives.
- **Work Environment**: Hybrid setup with fitness facilities and social events.
- **Extra Leave**: 21 days of annual leave plus an extra day for your birthday.

**Why Youi?**:
At Youi, we challenge the status quo. We're not your typical insurance company. With over 2,400 employees, we have ambitious plans to keep expanding and delivering unique insurance solutions. We're different, and we seek individuals who share our values and want to make a difference in the industry.

Join us and be part of a team that's reshaping the insurance landscape.

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