Program Management Officer

**Job Description**:
**Title**:Program Management Officer
**Classification**: APS 5
**Opportunity Employment Type**:Ongoing, fulltime
**Security Clearance**: Baseline
**Location**: Canberra, ACT

**About us**
The National Blood Authority (NBA) is an Australian Government statutory agency whose role is to work
in a collaborative manner with all Australian governments and blood sector stakeholders to ensure
Australia's blood supply is safe, secure, adequate, and affordable.

**Job Context**
We are looking for a proactive and motivated person to join the Fresh Blood Products and Services
team. The team (on behalf of all Australian Governments) manages the contract with the Australian Red
Cross Lifeblood (Lifeblood) to collect, process and supply fresh blood products and services across
Australia, ensuring an essential clinical service that saves and improves lives every day.

In this role you will support the team’s work in monitoring and reporting on the performance of
Lifeblood’s services. You will collect data and information on the performance of national fresh blood
product and services and use this to advise on compliance and adherence to contract performance
requirements. You will contribute to reports on program activities and project milestones, liaise with
internal and external stakeholders, and represent the area in the management of fresh blood products
and services. You will also support the team through general administration, records management,
secretariat duties and preparing documents, including Ministerial correspondence.

guidelines to situations that are complex and sensitive. You will determine and report on compliance
with contract performance specifications and/or standards. You will also collate data, undertake data
quality assurance, analyse results, and present data in formats suitable for different audiences.

You will have strong oral and written communication skills, be able to confidently respond to
stakeholder needs and expectations, and develop and maintain effective internal and external
relationships. You will be able to work well with your colleagues and contribute to a positive team
culture.

**Primary Job Duties**
Although not exhaustive, this role may require you to:
1. Assist with managing a program of work that supports the delivery of Australia’s supply of blood and

blood-related products.
2. Assist in assessing supplier performance in delivering national blood and blood product supply in

accordance with enforceable contracts and agreements.
3. Undertake regular reporting on a range of financial, supply and other performance indicators, to a

range of recipients.
4. Assist in the development of annual supply plans and forecasts for blood products.
5. Gather and investigate information from diverse sources.
6. Review information, and prepare papers, briefs, minutes, presentations and correspondence.
7. Perform Secretariat duties to support meetings with external stakeholders.
8. Propose innovations to processes within a culture of continuous improvement.
9. Work in a collaborative manner to achieve team goals.
10. Contribute to NBA organisational strategy and culture.

**Working in the NBA**
All NBA officers are expected to participate in high level, organisation-wide responsibilities and
administrative support activities actively and willingly. Officers are required to operate flexibly and
exercise higher order leadership skills as well as directly undertake lower order independent work when
necessary to get the job done. This reflects the nature of the NBA as a relatively small, specialist Agency
and our limited capacity to backfill vacant positions for short periods within the limits of available
finance and human resources.

Having regard to the flexible work requirements outlined above, the duties and responsibilities in this

**Selection Criteria**
considered based on your demonstrated capability in accordance with the Australian Public Service
Integrated Leadership System (ILS), your demonstrated experience to perform the duties of this
position, and your potential to make a positive contribution to the work team and the NBA as a whole.

In preparing your response to this vacancy, address the three primary selection criteria below in 1000
words (maximum):
**_1. Outline how you have demonstrated the capabilities and behaviours of the APS5 level _**
**_Integrated Leadership System in the past. In writing your response to this criteria, consider the _**
**_capabilities and behaviours set out in the ILS APS 5 profile. _**

**_Supports strategic direction: _**
- _Supports shared purpose and direction _
- _Thinks strategically _
- _Harness information and opportunities_
- _Shows judgement, intelligence and common sense_

**_Achieves results: _**
- _Identifies and uses resources wisely_
- _Applies and builds professional expertise_
- _Responds positively to change_
- _Takes responsibility for managing work projects to achieve results_

National Blood Authority