Administration Officer

**Administration**

**Brisbane**

**Full Time**

**Icon Cancer Centre Australia**
- Fast Paced Medical Administration Role within a **Friendly and Supportive Team**:

- Enjoy a **fortnightly** **Rostered Day Off**:

- Accessible location within **Greenslopes Private Hospital**:

- **12-Month Contract, Full Time **(Monday to Friday) with possible extension
- **Excellent, Above-Average Hourly Rate**

Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.

**The Opportunity**:
We have an opportunity for an Administration Officer to join the team in Greenslopes. The overall purpose of this position is to be the first point of call for Icon Cancer Centre patients and assist the greater Administration team in their day-to-day duties. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues.

**Thing’s you’ll be doing**:

- Welcoming patients, collecting and entering personal details.
- Scheduling appointments.
- Answering telephone calls and responding to enquiries.
- Entering and processing patient billing (Private Health and Medicare).
- Monitoring and assessing the administration care path of all patients.
- Maintaining and managing patient information.
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
- Modelling and promoting Icon's vision and values.

**About you**:
We are looking for an experienced Medical Receptionist/Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.

**Skills & Experience**:

- Experience in a similar, medical treatment facility type role, desirable.
- Experience with Medicare, DVA and Private Health Insurance.
- Excellent organisational and time management skills.
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written.
- Ability to use computer systems - competence required in Word and Excel.
- Delivery of excellent client service (to internal and/or external clients).
- Possessing basic knowledge of medical terminology.

**About Icon**:
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

**_Here’s why our people choose us:_**
***
**Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
**Opportunity, at Hand**: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**Extra benefits for YOU**:

- **Career-Enhancing Training**: Access dedicated, industry-recognized training courses to boost your career.
- **Competitive Remuneration & Professional Development**: Enjoy a structured career pathway and competitive pay.
- **Rewards & Recognition**: Be part of a valued rewards program that acknowledges your hard work.
- **Exclusive Discounts & Cashback**: Save on hundreds of brands with our Ignite app.
- **Flexible Work Arrangements**: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
- **Novated Lease Options**: Access convenient vehicle financing through our partner RemServ.
- **Paid Parental Leave**: Enjoy paid parental leave as a permanent employee.
- **Wellness Support**: Utilize resources and tools to balance your psychological and physical health.
- **Global Opportunities**: Explore exciting international opportunities as part of Icon’s expansion.

**We’re excited for you to join us