Implementation Consultant

1 week ago

Burswood, Australia Anson Management Consulting Full time

We help our customers make a meaningful difference to those less fortunate
- Project manage large, complex software implementations for our customers
- Challenging, well-paid role with lots of variety

**Benefits**:
Nightingale’s number one value is caring for our people. We pride ourselves on ensuring that our team members are well supported, and their contributions valued. All of our people are considered a vital part of our growing team and rewarded accordingly. Our culture is positive, and our staff turnover is virtually zero. Our team is well-remunerated, and their work recognised.

**About the Company**:
Nightingale provides a highly regarded enterprise grade, ERP solution to enterprise customers (both for-profit and not-for-profit) whose primary services revolve around delivering consumer-directed care - primarily in the disability services, aged care, and mental health areas. Supported by a dedicated team, the majority of which have been with the product since inception, the company and its employees are driven by the values shared with customers and are committed to mutually beneficial and long-term partnerships.

As a company, we have assisted many organisations and businesses to expand, adapt, develop, and continue to create social value in the community.

**About the Role**:
Our team is continuing to grow as is our positioning with the bigger clients in our market and consequently, we require a new Implementation Consultant to be primarily responsible for assisting with implementing our software with new, larger, and more complex customers. The ultimate goal of this role is to ensure the users of our software have the best possible experience and maximise their utility from the system. This is key to enabling them to be more sustainable and to deliver to their aged, disabled, or in other ways challenged clients to live better lives.

**About You**:
We are looking for someone who is;
- Experienced and confident in working with and servicing larger-scale customer organisations
- Adept at managing multiple concurrent and sometimes challenging implementations
- Motivated by delivering positive customer outcomes and can empathise with customers
- Proactive in creating and implementing solutions to customer problems
- Resourceful, good with time management, always meets their commitments,
- Most of all, a great communicator

**Essential Criteria**:

- Experience implementing ERP or other complex business software
- Strong organisational, project management, communication and problem-solving skills.
- ‘Delight the Customer’ mentality; ability to empathise and build customer loyalty.
- Proven track record of delivery the highest level of customer service
- 2+ years’ experience in a customer-facing role at a SaaS company would be desirable but not essential

**Applications and Enquiries**:

  • ERP Consultant

    1 week ago

    Burswood, Australia CA Management Services Full time

    Experienced ERP consultant to analyse, design and develop business improvement processors. An opportunity has arisen for an experienced and exceptional support consultant to deliver valued service in this end-to-end client facing role. **What’s in it for you?**: To work within a friendly and supportive team environment in a growing company. Our key focus...

  • ERP Consultant

    2 days ago

    Burswood, Australia CA Management Services Full time

    Experienced ERP consultant to analyse, design and develop business improvement processors. An opportunity has arisen for an experienced and exceptional support consultant to deliver valued service in this end-to-end _client_ facing role. **What’s in it for you?**: To work within a friendly and supportive team environment in a growing company. Our key...

  • Learning and Development Consultant

    2 days ago

    Burswood, Australia Aegis Aged Care Group Full time

    An exciting opportunity has arisen to join the Aegis team as the Learning and Development Consultant. As the Learning and Development Consultant, you will play a pivotal role in both the strategic and operational aspects of the Learning and Development functions across the Aegis group. The role is directly accountable for the initial development of a group...

  • Human Resources Consultant

    2 days ago

    Burswood, Australia Aegis Aged Care Group Full time

    We are currently seeking an experienced and multi skilled HR Practitioner to undertake a challenging role covering a broad spectrum of HR functions including HR business partnering, Employee and Employer Relations. Reporting to the Executive Manager of People & Culture and working closely with the other members of the People & Culture team, you will be...

  • Customer Success Consultant

    1 week ago

    Burswood, Australia Anson Management Consulting Full time

    We help our clients make a meaningful difference to those less fortunate - Leverage your customer service skills in an excitingly different environment - Perform a vitally import function ensuring best possible client experience **About the Company**: Nightingale provides a highly regarded enterprise grade, ERP solution to enterprise customers (both...

  • Customer Service Manager

    2 weeks ago

    Burswood, Australia DC Enviro Full time

    **About DC Enviro** DC Enviro is a Facility Services company that has been in operation in Perth WA for over 10 years. Our mission is to provide a clean, safe, and enjoyable environment for everyone. Using sustainable and ethical practices, together with consultation and insight, we create the perfect ecosystem for our clients. At DC Enviro we aim to...

  • Civil Engineering Manager

    2 days ago

    Burswood, Australia Peritas Full time

    As the Civil Engineering Manager, you will be responsible for overseeing the successful delivery of innovative and sustainable civil engineering projects from concept to completion. Your role will require a blend of strong technical expertise, strategic thinking, and leadership skills to ensure our projects meet the highest standards of quality, safety, and

  • Civil Engineering Manager

    1 day ago

    Burswood WA, Australia Peritas Full time $120,000 - $180,000 per year

    As the Civil Engineering Manager, you will be responsible for overseeing the successful delivery of innovative and sustainable civil engineering projects from concept to completion. Your role will require a blend of strong technical expertise, strategic thinking, and leadership skills to ensure our projects meet the highest standards of quality, safety, and...