Recruitment Coordinator

**About Us**:
At **PTC Phone Tech & Comm **, our core values are the foundation of our success**:Simplicity **, **Sincerity **, **Trust **, **Challenge **, and **Teamwork **. Since 2009, we have led the Mobile & Tech industry, offering exceptional phone accessories and express phone repair services. With over 80 stores, we are continuously expanding our brand and product range, committed to delivering quality and innovation. Our diverse selection includes high-quality mobile phone cases, screen protection, and repair parts. Our unwavering dedication to exceptional customer service, sets us apart in the industry. Staying at the forefront of technology, we offer cutting-edge IOT devices and Smart Tech to meet modern needs. Join us on an exciting journey of growth and success in the Mobile & Tech industry

**About the role**:
We are committed to embodying the core values of Challenge, Sincerity, Simplicity, Teamwork, and Trust, we are dedicated to delivering innovative technology solutions to our customers through exceptional products and customer experiences. As the Recruitment Coordinator, you will further strengthen our employee experience and engagement.

**Role duties include**:

- Building and maintaining resourceful internal and external stakeholder relationships
- Building and maintaining resourceful internal and external stakeholder relationships
- Assist in the development of interview questions and evaluation criteria.
- Assist in the onboarding process by preparing necessary documentation and conducting orientations.
- Provide secretarial support to WHS & HR team as required.
- Ensuring Payroll Team are kept up to date of any staffing changes.
- Support HR Team to provide an excellent onboarding experience to all employees by ensuring that all onboarding paperwork and contracts are prepared accurately and in an efficient manner.
- Provide advice, support, and consult with people leaders to assist with the recruitment process across all areas of the business.
- Support management & HR team with performance management investigations, documents, and processes.
- Understanding of DISC / other personality matrix’s (highly desirable).
- Upload all new training course on the e-learning platform for all departments.
- Generate and maintain recruitment reports to track key metrics and hiring progress.
- Ensure compliance with all relevant employment laws and regulations.
- Provide HR support roles as required at times to assist the HR department in various functions.
- Provide regular updates to HR Lead on recruitment status.
- Provide advice and support to management in resolution of employee relations, performance and/or disciplinary issues.
- Assist with drafting and reviewing workplace policies and procedures.
- Identifying gaps in employees training and development and planning, implementing, and conducting required training
- Assist HR Lead with monthly and ad hoc HR reporting and HR projects.
- Provide support to the Director/HR Lead/Sales and Operations Manager in all areas of HR.
- Fulfil other duties as requested.

**To be successful for this role, you will have**:

- Be a driven and positive person who enjoys working with people.
- Problem solving skills
- Ability to work under pressure
- Strong organisational and time management skills, and ability to adapt and reprioritise frequently.
- Excellent attention to detail.
- Analytical thinking.
- Ability to demonstrate initiative with a positive approach to change.
- Strong work ethic in handling confidential information.
- Experience in recruitment coordination or HR administration preferred, but not essential.
- Strong communication and interpersonal skills.
- Familiarity with HR software and applicant tracking systems (Employment Hero, a benefit), or ability to quickly learn.
- A commitment to upholding the company's values

**Company Values**

**This role aligns closely with our company values. The Recruitment Coordinator aligns with the company values by embodying them in its daily responsibilities and interactions, contributing to the company's culture and success.**

**Challenge**:The Recruitment Coordinator role involves overcoming recruitment challenges and finding innovative solutions to attract top talent.**

**Teamwork**:Collaboration is a key aspect of the role, as it involves working closely with hiring managers, other HR team members, and various stakeholders to ensure successful recruitment.**

**What's in it for you?**

**Work-Life Balance**:Enjoy a supportive environment that prioritises your well-being. We value your well-being and are open to discussions, exploring ways to provide a flexible and supportive work environment tailored to your needs.**

**Salary and Compensation**:Be rewarded fairly for your skills and dedication. Our competitive salary packages are based on experience, and performance-based compensation reflects your results.**

**Recognition for Commitment**:Your commitment and hard work will be acknowledged and