Administration Officer

9 hours ago


Ipswich, Australia Education Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.
**Your role**: As the Reception officer you will
- Contribute to the effective and efficient management and administration of the school by providing a high level of confidential administrative and secretarial support.
- Manage all incoming calls and ensure all missed calls / phone messages are recorded
- Manage all visitors to the College and ensure all sign in requirements are meet

**Responsibilities include**:

- Manage high volumes of incoming phone enquiries, direct calls and walk-in enquiries appropriately, including managing complaints, providing information, problem solving and facilitating parent contact.
- Meet, greet and sign in visitors to the school using Visitor Register Software.
- Enrol students in OneSchool.
- Manage incoming and distribute outgoing mail including organising couriers.
- Make appointments for the Executive and Extend Executive team
- Maintain mail register and reconciliation of postage invoices.
- Provide exceptional customer service to both internal and external stakeholders.
- Assist with updating first aid records
- Facilities Hire management
- Evacuation Box - secondary
- Assist students as required
- Assist the Business Manager with administration support
- Maintain strict confidentiality as per the Code of Conduct for the Queensland Public Service.
- Other duties as requested by the Executive Team
- Maintain photocopier room and stationery supplies

Please refer to the attached role description for any mandatory requirements for this position.

**To Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
- Attach a 1-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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