Manager

**Take the next step in your career Lead our dedicated teams and oversee the operations of our Nepean & Blue Mountains teams**:
The position available is:

- **Ongoing full-time (76 hours per fortnight)**:

- **Working Monday to Friday, **with some on-call responsibilities
- Overseeing our** Windsor, Katoomba and Lithgow teams **with flexibility to be based at either **Windsor or Katoomba** _(travel will be required between all sites)_
- Attractive salary starting at** $106,300 per annum** plus super and salary packaging

**About the Role**:
As a Manager with Flourish Australia, your role is to achieve Flourish Australia’s vision by providing a high quality and responsive recovery oriented service that best supports people with a lived experience of mental health issues to achieve their hopes and dreams.

Reporting directly to the Regional Manager, you will work with people who access Flourish Australia to achieve their full potential by getting the best out of your team. You will achieve this by working with integrity and in a professional manner with the people who access Flourish Australia, your team, and interested stakeholders.

**Your main responsibilities will include**:

- Managing, developing and leading day-to-day service provision.
- Providing leadership in all aspects of the operation of service.
- Ensuring services are of a high standard and compliant with standards of quality practice.
- Managing, developing and maintaining key partnerships with internal and external stakeholders.
- Ensuring the programs and services you are responsible for operate according to budget.
- Meeting all policy, contractual and legislative requirements and achieving good outcomes for the people who access our services.
- Managing the fiscal, human and property resources of the service within the scope of the position.
- Providing support to the team to enable personal growth by projecting a positive outlook, a sense of belonging, and social inclusiveness in the community.
- Managing and expanding the services of the organisation in your area of responsibility.
- Utilise good professional staff supervisory skills and effectively utilise staff and resources so people accessing our services receive a quality service.

For more information on what it means to be a Manager, please review the Position Description.

**Who we are**:
Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

**Selection Criteria**:
**_ Essential:_**
- A relevant degree
- At least 3-years experience in a similar role
- Well-developed communication, negotiation, and advocacy skills.
- Demonstrated engagement, collaboration and negotiation skills, with the capability to build and maintain positive working relationships across multiple sectors with a range of organisations.
- Experience fostering and sustaining partnerships as well as ability to influence stakeholders at all organisational levels.
- Demonstrate understanding of the challenges faced by people with a lived experience of severe and persistent mental health issues and how providing a recovery oriented service is of benefit to people.
- Ability to use Microsoft Office Suite and ability to fully utilise the client information management system.
- Current Australian Driver’s Licence.

**_Desirable:_**
- A personal lived experience of a mental health issue.
- Experience working in Aboriginal and other diverse communities.
- A current First Aid Certificate.

**The Benefits**:
Flourish Australia recognises and values its people as demonstrated by:

- **Level 6 (SCHCADS) **on the Flourish Australia Enterprise Agreement (2018)
- **Tax-Free Salary Packaging** available up to $15,900
- Exclusive personal **Fleet pricing discounts** **with our preferred automotive supplier**:

- **Generous leave provisions** including 17.5% leave loading + 2 additional days of personal leave + Christmas/New Years Gratis Day + 10 weeks paid parental leave
- Family-friendly and **flexible working conditions**:

- **Comprehensive infrastructure** including a laptop, mobile phone and other resources for work purposes
- Regular **supervision (reflective practice)**, ongoing 1:1 **mentoring** **and a **comprehensive induction **program
- **Employee Assistance Program** for confidential wellbeing support
- Opportunities for **professional development and training** such as Mental Health First Aid and ASIST
- **Inclusive initiatives** such as our **Rainbow Network and YarnUp** for Aboriginal and Torres Strait islander staff
- **Employee discounts** at 400+ popular retailers (Woo