Workers' Compensation Consultant
2 days ago
Create impact as a Workers' Compensation Consultant
For over 165 years, CGUhas been insuring ambition. Part of Insurance Australia Group (known as IAG), were a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.
Your Role
Join a growing business and make a real difference Were seeking multiple Workers' Compensation Consultants to join our high-energy team based in Boorloo (Perth).This is a dynamic role focused on injury management and supporting the optimal return to health for injured workers. Youll work with diverse stakeholders, respond to a high volume of calls, and provide expert guidance while delivering exceptional customer service.Enjoy flexibility with a hybrid work model, just two days in the office per week post-training. Were also open to part-time arrangements.
Were looking for people who bring energy, empathy, and a customer-first mindset. Youll thrive in this role if you have:
- A passion for customer service
- Resilience and empathy
- Strong communication skills
- Ability to multitask in a fast-paced environment
About You
Youre agile, adaptable, and ready to make an impact. Ideally, youll bring:
- Experience in the insurance claims industry (highly regarded)
- Confident phone skills and the ability to resolve customer enquiries
- A resilient and empathetic approach to customer interactions
- A customer-centric mindset and strong interpersonal skills
- Proficiency in navigating multiple computer systems
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2 days ago
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