Specialist, Workers Compensation Case Management

2 days ago


Perth, Australia Insurance Australia Group LTD Full time

Specialist, Workers Compensation Case Management
- Create impact as a Specialist, Workers Compensation Case Management
- Have meaningful impact as a Specialist, Workers Compensation Case Management
- Make a difference as a Specialist, Workers Compensation Case Management

Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?

**YOUR ROLE**

We're looking for a Claims Consultant to join our Workers Compensation team based in West Perth on a 12-month fixed term contract. Your primary purpose responsibility will be to manage a portfolio of complex Workers Compensation Specialised claims with the aim to help injured workers' recovery and return to work as quickly and safely as possible. You will be required to arrange permanent impairment assessments where appropriate.

You will accurately determine liability on new and existing claims and establish strategic Case Management Plans in collaboration with the injured worker, their employer and other relevant stakeholders including (but not limited to) brokers, medical professionals and solicitors.

This is a full time, 12-month fixed term opportunity with hybrid work arrangements available.

**ABOUT YOU**
- An empathetic focus, with prior insurance, law, medical or health experience
- Able to provide exceptional customer service and build strong working relationships with stakeholders of all levels
- A drive for positive outcomes for the customer and all involved - Be proactive with the implementation and ongoing review of Case Management Plans and able to make decisions quickly
- Experience with the ongoing review and management of claims in accordance with relevant legislation and guidelines

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.

You'll know our brands - CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

When you join IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG you can enjoy:

- Grow your financial future with 13% superannuation as standard
- Flexibility and support so you can live life to the full - Receive meaningful recognition through an award-winning system
- Access up to 50% off personal insurance (policy terms and conditions dependant)
- Be part of a business working to be net zero by 2050.

We're committed to the reconciliation movement in Australia for First Nations peoples and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.

Job ID 41279



  • Perth, Australia Insurance Australia Group LTD Full time

    Create impact as a Specialist, Workers Compensation Case Management - Have meaningful impact as a Specialist, Workers Compensation Case Management - Make a difference as a Specialist, Workers Compensation Case Management Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We're looking for a...

  • Workers Compensation

    2 weeks ago


    Perth, Australia HAYS Full time

    Want to work for an insurance giant that values work-life balance? **Your new company** Be part of Australia's leading and best regarded insurance providers that are looking at expanding their workers compensation team due to existential growth and a willingness to improve the work life balance of their existing workforce. They have an inclusive work...


  • West Perth, Australia Insurance Australia Group Full time

    **The Role** An exciting opportunity for a Senior Claims Consultant to join the Workers Compensation team based in West Perth on a full-time permanent basis. Your primary purpose of the Senior Claims Consultant role is to manage a portfolio of Complex Workers Compensation claims with the aim to help injured workers’ recovery and return to work as quickly...

  • Case Manager

    12 hours ago


    Perth, Australia Austal Full time

    **About the role** As a member of the HSE Department, the Case Manager - Injury Management (IM) is the primary Austal representative responsible for managing the injury management of our worker, and supporting their recovery and return to work. Working alongside the Austal Rehabilitation Specialist and Injury Management Administrator, the Case Manager - IM...

  • Claims Manager

    1 week ago


    Perth, Australia Haylo People Full time

    Portfolio of 50-55 claims with a focus on return to work - Hybrid working (3 days in the office and 2 days from home) - Salary plus bonus, shares and employee benefits We are seeking an experienced Case Manager to join one of Australia's most trusted and well-known brands in a supportive and forward-thinking team. Manage a small portfolio of 50 claims with...


  • Perth, Australia Insurance Australia Group LTD Full time

    Workers Compensation Claims Consultant Make a difference as a Workers Compensation Claims Consultant Join the largest insurance group in Australia and New Zealand. For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and...


  • Perth, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Workers Compensation

    2 weeks ago


    West Perth, Australia APM Full time

    In this position as a Workers Compensation & Recovery Support Advisor, you will provide expert case management for APM Group’s internal workers compensation claims nationally and support to the National Workers’ Compensation Claims & Recovery Support Lead. You can be based anywhere in Australia and have access to some of the best industry leaders...


  • West Perth, Australia APM Full time

    In this position as a Recovery Support Advisor, you will provide expert case management for APM Group’s internal workers compensation claims nationally and support to the National Workers’ Compensation Claims & Recovery Support Lead. **_This is an 8-month maternity contract role._** **You will make an impact by**: - Providing effective case management...


  • Perth, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you** How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you? As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025,...