Investigator - Compliance and Enforcement

Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation)
- Ongoing/Non Ongoing (Non-ongoing will be offered for 12 months)
- $90,534 - $95,099 + Superannuation

**About the Branch**:
The Compliance Branch provides specialist services to support efficient and effective compliance actions across all CER schemes. These services can include actions and activities that will help the agency to better understand who the participants are and to explain their behaviours so that we can provide targeted and timely guidance and outreach activities to enable them to meet their obligations. The Branch can also help to detect non-compliance and to facilitate and enforce compliance within each scheme.

The Branch has four sections:

- _ Compliance and Enforcement Section_ - undertaking proactive and reactive compliance activities including investigations and developing and delivering compliance and engagement programs to prevent, detect and address serious non-compliance across schemes administrated by the agency.
- _ Intelligence and Assessment Section_ - providing a centralised intelligence function. This section produces intelligence reports to support business areas. It also provides a preliminary assessment triage function for referrals of non-compliance. Its work includes maintaining an ongoing participant monitoring function and coordinating engagement and collaboration with other regulators.
- _ Compliance Strategy and Assurance Section_ - driving the engagement on strategic compliance policy initiatives, reporting on compliance effectiveness and providing a centralised scheme audit and assurance function.

**About the Section**:
The Compliance and Enforcement section performs and delivers the following functions:

- Conduct investigations into serious non-compliance and fraud in line with Commonwealth legislation and best practice standards.
- Deliver agreed compliance outcomes, including early intervention, administrative sanctions and civil and criminal proceedings.
- Provide guidance and support to operational teams to build operational capacity, and strengthen cross-agency connections, in identifying and developing appropriate responses to non-compliance.
- Develop and deliver compliance and engagement programs to prevent, detect and address serious non-compliance across schemes administrated by the agency.
- Administratively support the branches operational response to serious non-compliance.

**Role Responsibilities and Duties**:
Duties of an Investigator will include the following:

- Conduct routine investigations into suspected breaches of the law and support Senior Investigators on complex matters.
- Prepare and present briefs of evidence for criminal and civil proceedings, and reports for administrative actions within agreed timeframes.
- Produce accurate and timely advice and written material for internal and external audiences.
- Manage inboxes and section equipment.
- Provide coordination and secretariat support for the Operational Decision Group.
- Identify opportunities to develop, implement and improve quality and efficiency of procedures.
- Establish and maintain effective relationships with agency staff and counterparts in other agencies to achieve section and branch goals.
- Participate in proactive regulatory activities, including site visits and compliance monitoring, under guidance.
- Deliver outcomes consistent with the agency’s Compliance, Education, and Enforcement Policy.
- Maintain accurate records and proficiency in the case management system (COMtrac).

**Qualifications/Experience**:

- A Certificate IV in Government (Investigations or Compliance) is highly regarded.
- The following experience will be highly regarded and desirable:

- Ability to use initiative to address problems and suggest improvements.
- Ability to succinctly report on complex matters and provide recommendations to support decision-making.
- Exceptional attention to detail.
- Well-developed and grammatically correct written communication skills.

**Applications close 11.30pm on Sunday, 18 May 2025