
Technical Lead
4 hours ago
**Position**: Technical Lead
**Engagement Duration**: 6 months (initial)
**Overview**: We seek a dynamic Technical Lead for an initial 6-month engagement, contributing to both the project portfolio and BAU tasks. The upcoming initiatives encompass enhancing technology resiliency, streamlining processes, and elevating communication channels.
**Key Responsibilities**:
- **Project Leadership**: Collaborate on projects spanning web, mobile, and app channels, ensuring alignment with business stakeholder needs.
- **Business Alignment**: Develop compelling business cases for upcoming projects, securing necessary sponsorship, and supporting the RFP process. Manage BAU operations, resolve incidents promptly, and drive continuous process improvements.
- **Stakeholder Management**: Cultivate relationships with stakeholders at all levels, from middle management to executives, fostering collaboration and ensuring alignment with strategic objectives.
- **Technology Leadership**: Provide visionary leadership in technology, guiding the team with strategic insights and innovative solutions.
- **Regulatory Compliance**: Ensure adherence to regulatory standards and compliance requirements set forth by Group Audit and the Cybersecurity team.
**Desired Attributes**:
- **Effective Communication**: Exceptional skills in stakeholder management and clear communication.
- **Project Management**: Proven ability to lead projects effectively, ensuring timely delivery and stakeholder satisfaction.
- **Vendor Management**: Experience in managing vendor relationships to maximize value and quality.
- **Strategic Thinking**: Ability to balance strategic vision with tactical execution, adapting as needed to meet evolving business needs.
- **Team Leadership**: Capacity to empower and coach junior team members, fostering a culture of growth and collaboration.
- **Experience**: Minimum 5 years in a technical role within a complex digital environment, with a track record of successful project delivery.
- **Business Acumen**: Strong understanding of commercial and business dynamics, driving decisions that align with organizational goals.
- **Operational Excellence**: Solid background in operational service management, ensuring robust and efficient service delivery.
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