QA and Ra Associate

Acute Care Technology

**PURPOSE OF THE**JOB**

**_ Position Purpose_**

**A niche, standalone role within a global organisation’s close-knit ANZ team**

ZOLL Medical is a global leader in acute critical care and resuscitation technologies, with operations spanning over 140 countries. Within the Australia and New Zealand region, ZOLL operates on a smaller scale — a compact, agile team supported by a central office and warehouse based in St Leonards, Sydney. Despite being part of a global enterprise, the ANZ business functions much like a small local office, where every role has meaningful visibility and impact.

We are seeking a locally based, experienced WHS and QA professional to join our team in a part-time capacity (2.5 days per week). This is a specialist, standalone position, ideal for someone who thrives in a hands-on, generalist environment and is looking for flexibility, autonomy, and the ability to directly influence health, safety, and quality outcomes across a close-knit operation.

**_ About ZOLL Medical_**

ZOLL is focused on improving outcomes with novel resuscitation and acute critical care technology. Our medical products and software solutions help clinicians, EMS and fire professionals, lay rescuers, and the military provide lifesaving care every day. ZOLL delivers technology that advances emergency care and benefits patients.

**RESPONSIBILITIES**

**_ Key Responsibilities_**

**Australian Legal and Regulatory Compliance**
- Ensure ZOLL Medical’s operations in Australia meet the requirements of the Work Health and Safety Act 2011 (Cth) and relevant state/territory-based WHS laws, including SafeWork NSW, WorkSafe VIC, WorkSafe QLD, and others as applicable.
- Monitor changes in Australian legislation, codes of practice, and industry standards, and provide advice to local leadership regarding their implications.
- Liaise with relevant government agencies regulators and external consultants within Australia to ensure alignment and compliance (e.g. Safe Work Australia, TGA, ISO certifying bodies).
- Ensure the Company Director and senior managers are aware of their duties as Officers under Section 27 of the WHS Act, and provide appropriate support, resources, and documentation to meet their obligations.
- Prepare the business for internal and external audits and represent the company in inspections and WHS compliance reviews conducted by Australian regulators.

**WHS Strategy, Systems and Operations**
- Develop and implement a local WHS strategy that supports ZOLL Medical’s commitment to creating a safe and healthy workplace, aligned to Australian legal obligations and cultural expectations.
- Design, implement, and manage a WHS Management System (WHSMS) that is robust, auditable, and appropriate to the business’s risk profile and operations.
- Conduct and document risk assessments, safety audits, site inspections, and compliance monitoring across all Australian operations.
- Lead the development and delivery of local safety training, onboarding modules, toolbox talks, emergency drills, and employee education programs to ensure awareness and engagement with WHS responsibilities.
- Act as a key escalation point for safety concerns and incidents, ensuring that investigations are carried out and reported appropriately to regulators, with full documentation and response management in line with Australian standards.
- Carry out Staff Safety Inductions

**Quality Assurance**
- Manage and maintain a Quality Management System (QMS) that supports compliance with ISO 9001, ISO 13485, and TGA expectations specific to the Australian medical device sector.
- Write, update, and control all QA documentation to ensure that it is owned and governed locally, including SOPs, work instructions, corrective actions, preventive actions (CAPA), deviation reports, and quality records.
- Conduct internal QA audits and oversee external audit preparedness, coordinating with relevant business units to drive a culture of accountability and quality.
- Work closely with the ANZ Senior Management, Operations, and Service teams to ensure quality standards are embedded into all internal processes and external service delivery across Australia and New Zealand.
- Maintain National Pricing Catalogue for Contracts.

**Risk Management, Governance & Manager Due Diligence**
- Support the development and management of a comprehensive risk management framework for the Australian business, with WHS and QA risks formally registered and reviewed regularly.
- Provide advice and support to the Company Director and Officers of the business to ensure they meet their legal duty of due diligence in relation to workplace safety, quality compliance, and audit readiness.
- Document and report risks, actions, incidents, and regulatory obligations in a transparent, structured manner that can be reviewed at board and leadership level.
- Ensure the business maintains robust, real-time documentation that can support legal defensibility in the event of