Customer Service Representative

5 days ago

Maroochydore, Australia Probe CX Full time

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Are you a positive person with an eager to learn attitude? Do you have strong communication & customer service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?

If so, this is the role you’ve been looking for We are currently looking for passionate Customer Service Specialists to join our growing team in our fast paced call centre located in Maroochydore This is an excellent opportunity for you to be involved in a culture built on fun, respect, integrity, innovation and transparency

Here’s the good info you want to know...- Permanent full time or part time roles with multiple start dates available- Hourly rate & incentives- Comprehensive PAID training with ongoing training and development- Optional hybrid work from home opportunity once you’ve settled into your new role- Monthly reward & recognition programs and celebrations- Access to a 24/7 employee wellbeing & support program- A diverse and supportive working environment - everyone is welcome here, and our differences make us stronger,- Office located in Maroochydore CBD - close to transport, shopping & food options

What our current team members love about the role and working at Probe- The social connectivity they have within their teams & the people they work with- The daily support they receive from their leaders and additional support team- At the end of the day, they leave their work here and head home. Big YES to not taking work home with you

Want to hear more?.Here’s what else they have to say

“Probe is an office filled with great people who are always happy to help me out. I always find the work life balance to be great as well, I no longer am worried about work while I am on a day off and weekends mean weekends again.” - Cameron, Customer Service Representative

“I enjoy the role I perform and the assistance provided by those with more experience who are happy to help Plus, the extensive written instructions.” - Samantha, Customer Service Representative

“I never expected that at a place like Maroochydore Probe - doing government work - would be filled with so many beautiful, caring and friendly people, I feel supported and respected. And as a middle-aged person - I love the way the new skills are stimulating the brain cells and I’ve seen cognitive abilities improving. Such an inclusive, equal opportunities workplace - which is really impressive and a huge tick.” - Mika, Customer Service Representative

Please note, due to the nature of our client, to be eligible you must:
- Hold current Australian Citizenship,- Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you), and- Have lived in Australia for the last 5 consecutive years (a 5-year footprint).

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