Administration Officer

1 day ago

South Brisbane, Australia Mater Group Full time

**Job no**: 501717
**Work type**: Fixed Term
**Location**: South Brisbane
**Categories**: Administration

**About the role**

The Mater Hospital Administration Team has an exciting opportunity for an experienced **Administration Officer** to join the **Appointment Management** team in a** maximum term full time** **until **13th April 2025**.

**Salary range: $28.67 - $33.28 (MCA2) per hour plus superannuation and access to salary packaging**

**What you’ll be doing**

As an Administration Officer within Appointment Management, your role will involve but will not be limited to:

- Provide exceptional customer service to patient and clients
- Provide administrative support to clinical and medical staff
- Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
- Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
- Provide administrative assistance to other senior staff and others as requested
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
- Maintaining and meeting multiple KPI’s on a daily basis

**About you**
- Experienced in customer service and administration
- Highly developed time management and organisational skills
- Strong computer skills including competence in using Excel, and Patient Administration systems (or the ability to quickly learn new systems)
- Excellent customer service and interpersonal communication skills
- Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
- Availability for all shifts across a 5-day working week between 6am to 7:00pm

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. **#MAKEYOURMATERMOVE**
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues

**Advertised**: 25 Oct 2024 E. Australia Standard Time
**Applications close**: 30 Oct 2024 E. Australia Standard Time

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