Financial Support Officer

1 week ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Financial Support Officer, 9 month Temporary, Sydney**
- Temporary role 9-month role located in Sydney CBD
- Clerk Grade 3/4, Salary ($64,592- $78,769) plus employer’s contribution to superannuation and annual leave loading

**About us**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

**About the role**

Working as part of a larger team, the Finance Support Officer provides financial and administrative support services to ensure financial data captured is of the highest quality. You will be adept at balancing a range of conflicting priorities in a high workload and dynamic environment to ensure efficient and effective service delivery to achieve business outcomes.

**Key tasks will include**:

- Prepare journals, transaction processing and reconciliations to accurately capture and processing of revenue and expenditure
- Regularly analyse accounts and data and take the necessary corrective action to ensure financial data has been captured correctly and is of a high quality to support accurate and consistent reporting of financial information both internally and externally
- Review systems, processes and contribute to the development and implementation of initiatives that support business systems and reconciliation process improvements
- Provide financial administrative support to facilitate the preparation, monitoring and delivery of financial services. Provide customer service, guidance, assistance and advice to staff to support optimal service delivery
- Contribute to process improvement and the maintenance of policies, procedures and guidance materials to support effective and efficient service delivery.

**About you**

The successful applicant is a well-respected professional with proven experience in a similar setting. Adept at working in a high-volume environment, you also possess stakeholder management skills and the ability to influence and advise team leaders and stakeholders and preferably has SAP system experience. Above all, you will be highly organised and thrive on process improvement both within the team and across the department.

If you are an experienced leader with these attributes, we want to hear from you.

Salary Grade 3/4, with the base salary for this role starting at $64,592 base plus superannuation

**Closing Date: Monday 14th November 10am**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**Our Commitment to Diversity, Inclusion & Flexibility**

We are committed to diversity, inclusion, and new ways of working.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

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