
Internal Customer Service Representative
2 days ago
**About the Company**:
Fanquip is an industry leading provider of industrial ventilation solutions. As a primary entity of the parent company, Minetek, the business engineers and manufactures a complete range of fan products for extraction, ventilation, heating and cooling.
With over 150 years combined experience, the business has successfully delivered thousands of 'world-first' projects for hundreds of clients across the globe.
**About the Role**:
The development of an experienced Internal Customer Service team is essential to the growth and evolution of our business, and our ability to look after our employees and close associates.
Based in our Singleton office, this newly created team will be responsible for providing day-to-day sales admin and customer service support to our employees, suppliers and others who work closely with Minetek.
While customers are our top priority, you must be able to extend that same level excellent communication, problem solving, multitasking and team work to our own employees.
**Responsibilities**:
- Maintaining records of correspondence
- Processing personal accounts and filing documents
- Compiling reports on overall customer satisfaction
- Managing ETA's, returns, warranty claims and general order queries
- Work closely with other teams to find solutions and optimize processes
- Ensure complaints or complications are resolved quickly and expertly
- Assist other areas as required
**Requirements**:
- Demonstrated customer service experience
- Strong written and verbal communication skills
- Professional phone manner
- Ability to multitask, prioritise and manage time effectively
- Organized with high attention to detail
- Resilient and solution oriented attitude
- Basic data entry knowledge
- A technical aptitude and/or interest in the heavy industrial sector beneficial
- Ability to work independently and proactively
- Able to work towards deadlines and KPI's
- Prior experience with HubSpot, beneficial.
- Prior experience in a practical sales or customer service role would be considered highly advantageous.
**Benefits**:
- Competitive salary and team commission
- Monday to Friday, no weekends
- Professional work environment and supportive team culture
- Complimentary lunches
- Career development opportunities
- Staff recognition programs
- In house gym, kitchen & coffee facilities
- EOY/Christmas shut down
- Be a part of a global company experience steady growth
-
Service Representative
5 days ago
Singleton, Australia APG Workforce Full timeGovernment Role - $32.16 Per hour + Super - Singleton Location APG is currently seeking a Service Representative for a 3 Month contract within a Singleton Government Sector. - **$32.16Per hour + Super**: - **3 Month contact + Possibility of extension**: - **Locations: Broke, Whittingham and Bulga**: - **Shifts between 9am - 5pm, working a 5 day roster...
-
Customer Service Representative
2 weeks ago
Singleton, Australia Minetek Full time**About the Company**: Minetek is a global solutions provider based here in Australia. The business works with industry to provide more sustainable ways to manage air, water and sound compliance, as a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions. With over 150 years...
-
Sales Representative
2 weeks ago
Singleton, Australia Wurth Australia Full time**Singleton** We are an international, family company that doesn't stay still. The confidence in our products and the love for our customers is what makes us the leader of our industry generating in excess of 17.1 billion euro in 2021, we are the largest employer of direct selling staff globally and we are looking to grow! With 450 sales representatives...
-
Sales and Customer Service Representative
6 days ago
Singleton, Australia beBeeCustomer Full time $40,000 - $55,000We are seeking a skilled and enthusiastic Sales & Service professional to join our team.The ideal candidate will have excellent customer service skills, be able to work in a fast-paced environment and be flexible with their availability.Job DescriptionThis role is responsible for providing exceptional customer service and sales support to customers in our...
-
Technical Sales Representative
5 days ago
Singleton, Australia Employment Hero Full timeHedweld has established itself as a world leader in the design and manufacturing of mining equipment, advanced manufacturing solutions and agricultural innovations. A proud family owned and world renowned regional Australian innovator and manufacturer. Hedweld has been producing world leading products for the mining sector globally for over 40...
-
Customer Sales
2 weeks ago
Singleton, Australia GPC Asia Pacific Full time**It Starts With the Partsand YOU!** **Repco Singleton **are looking to welcome a **Casual** Retail Assistant to join their fantastic team! If you’re looking to join a company where you feel like family, where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, then we’d love to...
-
Internal Sales
2 days ago
Singleton, Australia Minetek Full time**About the Company**: Fanquip is an industry leading provider of industrial ventilation solutions. As a primary entity of the parent company, Minetek, the business engineers and manufactures a complete range of fan products for extraction, ventilation, heating and cooling. **About the Role**: The Internal Sales Rep is a fundamental role in ensuring the...
-
Aps 3 - Customer Service Officer
1 week ago
Singleton, Australia Australian Government Department of Defence Full time$62,863 - $69,265 (plus Super) - Singleton - NSW, Williamtown - NSW **The Role** To be successful in the role, you will be able to build effective working relationships with internal and external stakeholders that enhance customer experience. The role works as part of a nationally dispersed team delivering: - Frontline customer service - Enquiry and...
-
Sales Representative
2 weeks ago
Singleton, Australia Ausave Energy Full timeSolar is BIG business throughout Australia and much of the world. Our company is leading the way with new technologies, leading brands and superior warranties, service and expertise. We are seeking to fill a need for the local population of Singleton NSW and the surrounding region with a new Solar Sales Representative. 1. Be well presented 2. Have strong...
-
Sales Assistant
1 day ago
Singleton, Australia beBeeCustomerService Full time $42,000 - $57,000About the Role: Our company is seeking a Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, creating moments that matter for our customers, and contributing to positive sales performance.">Your Key Responsibilities:",