Customer Service Manager

2 weeks ago

Singleton, Australia Coles Supermarkets Full time

About the Role

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

**About you and your skills**:

- Previous experience working in a fast-paced customer facing environment
- Proven leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
- To be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experience

**What’s in it for you?**:

- **
More cash staying in your pocket**: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**:Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Structured and long term learning pathway**: Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.
- ** Novated car leases**:Looking for a new car? We provide access to novated leasing for eligible team members.
- ** Investment in your future**: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

**About the recruitment process**:
Job ID: 169678

Employment Type: Full time

  • Customer Service Representative

    2 weeks ago

    Singleton, Australia Minetek Full time

    **About the Company**: Minetek is a global solutions provider based here in Australia. The business works with industry to provide more sustainable ways to manage air, water and sound compliance, as a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions. With over 150 years...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **Join our journey to become the best council in Australia!** We are looking for a passionate and hardworking Customer Service Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. **About...

  • Customer Service Officer

    6 days ago

    Singleton, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Singleton Branch. **This is a **full time** opportunity with the hours of work being **Monday to Friday, 8:50am to 5:05pm**, with a compulsory 1-Week Induction training at fulltime capacity in Newcastle. Our Customer Service Officer are motivated and driven to...

  • Internal Customer Service Representative

    13 hours ago

    Singleton, Australia Minetek Full time

    **About the Company**: Fanquip is an industry leading provider of industrial ventilation solutions. As a primary entity of the parent company, Minetek, the business engineers and manufactures a complete range of fan products for extraction, ventilation, heating and cooling. With over 150 years combined experience, the business has successfully delivered...

  • Aps 3 - Customer Service Officer

    1 week ago

    Singleton, Australia Australian Government Department of Defence Full time

    $62,863 - $69,265 (plus Super) - Singleton - NSW, Williamtown - NSW **The Role** To be successful in the role, you will be able to build effective working relationships with internal and external stakeholders that enhance customer experience. The role works as part of a nationally dispersed team delivering: - Frontline customer service - Enquiry and...

  • Customer Service Assistant

    4 days ago

    Singleton, Australia New Start Full time

    We are currently hiring an experienced **customer service assistant** to work in our Trade store located at our site in **Singleton NSW** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities include, but not...

  • Aps 3 - Customer Service Officer

    2 weeks ago

    Singleton, Australia Australian Government Department of Defence Full time

    $64,749 - $71,343 (plus Super) - Singleton - NSW **The Role** **About our Team** To be successful in this role you will have: - Demonstrated experience in a service delivery environment. - Demonstrated ability to work collaboratively within a diverse team and work environment. - A commitment to on-the-job training and participation in activities to build...

  • Service Manager

    4 days ago

    Singleton, Australia Uniting NSW & ACT Full time $80,000 - $120,000 per year

    Located in SingletonFull-Time PositionServicing a beautiful community of 84 bedsAbout Uniting Singleton FacilitiesNestled in the peaceful charm of Singleton's Hunter Valley, Elizabeth Gates offers a cozy, close-knit community where 35 residents feel right at home. Meanwhile, Alroy House welcomes residents across two vibrant households, including a secure...

  • Customer Sales

    1 week ago

    Singleton, Australia GPC Asia Pacific Full time

    **It Starts With the Partsand YOU!** **Repco Singleton **are looking to welcome a **Casual** Retail Assistant to join their fantastic team! If you’re looking to join a company where you feel like family, where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, then we’d love to...

  • Customer Experience Expert

    2 days ago

    Singleton, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our AutoGlass Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! This is a brand new Service Centre Location - Our team will be relocating from...