Guest Service Agent

18 hours ago

Cabramatta, Australia Ramada Hotel & Suites Cabramatta Full time

During check-in, throughout their stay, and at checkout, the Guest Service Agent is in charge of providing all guests with attentive, courteous, and efficient service while optimising room revenue and occupancy. Additionally, you will be expected to help out in the bar and restaurant when necessary.

**Education & Experience**
- Room Master Hotel system preferred (not essential)
- Experience in a hotel or a related field preferred.
- High School certificate or equivalent required.
- Micrsoft Office experience required.
- Customer Services experience preferred.
- Groups and meeting reservation experience highly regarded.

**General Requirements**
- Always act in a welcoming and friendly manner.
- Must be able to communicate clearly, both orally and in writing, with all levels of coworkers and visitors in a way that is attentive, amiable, courteous, and service-oriented.
- Effective hearing, comprehension, and clarification of issues raised by staff and visitors are essential. To fulfil deadlines, the ability to multitask and prioritise departmental tasks is required.
- Be attentive, cordial, considerate, and service-oriented in all interactions with visitors and staff. Attend all trainings and meetings that the hotel requires.
- Maintain regular attendance as required by scheduling, which varies depending on the requirements of the hotel, in accordance with Hotels & Suites Standards.
- Maintain high standards for personal grooming and appearance.
- Able to assist in Gaming, Bar and restaurant when required.

**Job Types**: Part-time, Casual

**Salary**: $23.00 - $38.00 per hour

Expected hours: 20 - 40 per week

Schedule:

- Shift work

Supplemental pay types:

- Overtime pay
- Penalty rates

Work Location: In person

  • Guest Service Agent

    2 weeks ago

    Cabramatta, Australia Cabra Vale Diggers Club Full time

    **Embark on a Welcoming Career as a Guest Service Agent at Novotel Sydney Cabramatta!** **About us** Opening in November 2025, Novotel Sydney Cabramatta is set to become the newest lifestyle destination in South West Sydney. Blending comfort, culture, and community, our hotel will offer a modern retreat for business and leisure travellers alike — with...

  • Hotel and Corporate Concierge

    3 days ago

    Cabramatta, Australia Manhattan Group Full time

    **Hotel & Corporate Concierge** Are you a hospitality professional looking for a fulfilling career without the night shifts and public holiday work? We have the perfect opportunity for you! We are seeking a dedicated **Hotel & Corporate Concierge** to join a highly dedicated team, working **Monday to Friday**, providing exceptional service in a corporate...

  • Food and Beverage Attendants

    2 days ago

    Cabramatta, Australia The Warwick Full time

    **About the Group** Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family, the group is one of the country’s largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a...

  • Duty Manager/supervisor

    3 days ago

    Cabramatta, Australia Cabramatta Sports & Community Group Full time

    The Cabra Leagues Sports & Community Group is currently seeking to expand its Management team by hiring a Duty Manager and a Relief Supervisor. These positions will involve taking on supervisory shifts when required at our Cabramatta venues and will be responsible for the daily operations of all trading areas within the club, with a strong emphasis on...

  • Marketing and Promotions Associate

    3 days ago

    Cabramatta, Australia Cabramatta Sports & Community Group Full time

    **MARKETING & PROMOTIONS ASSOCIATE - CASUAL** **WESTERN SYDNEY** Cabra Leagues Sports and Community Group is looking for a talented and motivated marketing professional to coordinate and help drive the club’s marketing, promotions, and communications in this hands-on role. The Cabra Leagues Sports and Community Group offers 4 social and entertainment...