Customer Service and Administration and Assistant

4 days ago

Hornsby, Australia Icon Gymsports Full time

**About us**

Icon Gymsports is a permanent gymnastics facility in Hornsby that was established 10 years ago, We have approximately 40 coaches and staff that run our gymnastics, parkour and cheerleading classes. We strive to provide a fun and welcoming environment that nurtures each individual’s physical, social and emotional growth. Everything we do revolves around this for our students, families and team.

**Why work with us?**

It is so important to us that our staff love working at Icon, we want them to feel as welcome and comfortable here as our students. Some of the things we offer to ensure our staff
- Initiatives to include all team members with decisions and new ideas regarding the club.
- Opportunities to undergo further training during work hours.
- Flexible shifts; wherever possible we roster you around your availability
- Optional condensed hours; work longer shifts over less days
- Paid regular catch ups with your direct report to ensure you feel heard.
- Staff culture initiatives.
- A small business where you can talk to the owner whenever you need.
- Regular all expenses paid staff socials.
- Staff and family discounts.
- Complimentary snacks, drinks and muscle chef meals.

**About the role**

The purpose of this role is to assist the club manager in the day to day running of Icon. We are looking to take someone on part time - full time.
- Responsibilities will include but aren't limited to:_
- Keep our website up to date (all necessary training included)
- Prepare a monthly newsletter through mail chimp
- Post about upcoming events in community groups
- Use Canva to develop basic advertising material
- Social media posts
- Maintain our digital notice board
- Organise and attend community events
- Organise our annual open day
- Liaise with local businesses to develop partnerships
- Take payments
- Take and deal with feedback and complaints
- Use our online booking system

**Hours / Location of work**

This role will be hybrid for the right person however majority of hours are face to face with some times that are non negotiable. Saturday morning and Friday in the gym are essential. There will be 2 more days required in the gym with 1 day WFH once training is complete.

Face to face hours: approximately 30 hours per week

Work From Home: approximately 8 hours per week

**Who we are looking for**
- Maybe you're a local looking for a work opportunity close to home?
- Maybe you're kids are getting more self sufficient and you're looking to get back into the workforce?
- Maybe you're looking for part time hours with a degree of flexibility on what they are?
- Do you have great attention to detail?
- Do you love organising events?
- Are you a team player that works well collaborating with others?
- **We are looking for you **_

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Professional development assistance
- Work from home

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Fixed shift

Application Question(s):

- How many hours / days per week are you interested in working?
- Are there any days / times you are unavailable to work?

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in HORNSBY, NSW 2077

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