Current jobs related to Customer Success Consultant - Perth - Corporate Traveller

  • Customer Success Consultant

    3 days ago

    Perth, Western Australia Gotafe Full time

    Engage clients to deliver training, implement solutions, and build relationships in the legal sector at LexisNexis, a global leader in legal technology.Your roleResponsibilitiesDelivering a minimum of 40 training hours per month and maintaining accurate records.Planning learning activities to cover the client base and minimize cancellations.Identifying...

  • Customer Success Strategist

    7 hours ago

    Perth, Western Australia beBeeCustomerSuccess Full time $180,000 - $200,000

    Job OverviewWe are seeking a seasoned leader to define and deliver customer success and services strategy across the APAC region.This role will lead a multifunctional team to foster a high-performing culture and identify new revenue streams.The successful candidate will report directly to the Senior Vice President, APAC and sit on the regional leadership...

  • Head of Customer Success

    2 weeks ago

    Perth, Australia Verrus Full time

    Environment, Social & Governance (ESG) Platform - Perth, Western Australia - AUD 200,000 to AUD 250,000 + Benefits - JOB-3468 MCU Playing a critical role in driving customer satisfaction and success, this is a leadership position that requires a strategic thinker who can develop and implement initiatives that will ensure a seamless customer experience, from...

  • Customer Success Manager

    3 days ago

    Perth, Australia Seequent Full time

    **About Us** At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better...

  • Customer Success Manager

    3 weeks ago

    Perth, Western Australia RapidCare4U Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RapidCare4UHead of HR & Culture @ Rapid Care 4U | Founder of The Virtual Assistant ExperienceJob Title: Customer Success ManagerJob Category: CommercialLocation: Perth, Australia (Working across APAC & UK timezones)Working Hours: Monday – Friday - 8am – 2pm &...

  • Customer Success Manager

    3 weeks ago

    Perth, Western Australia RapidCare4U Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RapidCare4UHead of HR & Culture @ Rapid Care 4U | Founder of The Virtual Assistant ExperienceJob Title: Customer Success ManagerJob Category: CommercialLocation: Perth, Australia (Working across APAC & UK timezones)Working Hours: Monday – Friday - 8am – 2pm &...

  • Telstra Retail: Full Time Customer Service

    16 hours ago

    Perth, Australia Telstra Business Technology Centre Perth South Full time

    **Employment Type**:Permanent **Closing Date**:2 Oct 2025 11:59pm **Job Title**:Telstra Retail: Full Time Customer Service & Sales Consultant SUCCESS **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Customer Success Manager, Implementations

    1 week ago

    Perth, Australia CorePlan Full time

    **Who We're Looking For**: We're seeking an experienced and detail-oriented Customer Success Manager, Implementations to join our CorePlan Crew. This role will focus primarily on implementations and onboarding, ensuring smooth transitions from sale to full platform adoption for our clients. **Responsibilities**: - Lead end-to-end implementation projects...

  • Customer Success Manager, Implementations

    7 days ago

    Perth, Australia CorePlan Full time

    **Who We're Looking For** We're seeking an experienced and detail-oriented Customer Success Manager, Implementations to join our CorePlan Crew. This role will focus primarily on implementations and onboarding, ensuring smooth transitions from sale to full platform adoption for our clients. **Responsibilities**- Lead end-to-end implementation projects from...

  • Customer Success Manager

    16 hours ago

    North Perth, Australia Epic IT Full time

    **Elevate Your Career with Epic IT: Where Innovation Meets Opportunity**: At Epic IT, we're more than just an Managed Service Provider - we're a dynamic team of IT professionals committed to driving technological excellence. Since 2006, we've been transforming IT landscape's by putting our core values of enablement, leadership, and success at the heart of...

Customer Success Consultant

2 weeks ago

Perth, Australia Corporate Traveller Full time

**Job no**: 513145

**Brand**: Corporate Traveller

**Work type**: Full time

**Location**: Western Australia

**Categories**: Corporate & Group Travel, Business Development

**About Corporate Traveller**

Corporate Traveller is the only travel management corporation in Australia dedicated to SME businesses. Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to dominate the SME market, making the end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.

**About the Opportunity**

The purpose of the Customer Success Consultant (CSC) is to optimise, grow and maximise program health for customers within a team, village or state.

The CSC will drive change for a customer which results in account profitability, with a key focus on identifying growth and value opportunities within their portfolio. You will also assist in the retention of all customers within a team, village or state.

**What You Will Be Doing**:

- Conducting formal Value Reviews of the customers' travel program to identify opportunities for improvement and growth
- Provide value add analysis and advice to customers
- Sales, implementation and training of key products and services to maximise growth and revenue for FCTG
- Optimisation of key technology products including the Online Booking Tool, to ensure maximum customer engagement
- Communicate and drive change into client business, drive program compliance and provide strategy on capturing leakage
- Identify opportunities for organic growth of existing client base
- Identify opportunities to upsell consulting services and value added services
- Create a referral pipeline for the Inside Sales Team
- Build relationships with key internal and external stakeholders to maximise retention
- Use Salesforce CRM to capture all activity

**What You Will Need**:

- Travel industry experience preferred
- Min 2 years in a role with corporate B2B sales responsibilities
- Experience in managing a large variety and volume of customers
- Ability to articulate features and benefits to customer about products, services and value proposition.
- Demonstrated ability to build trust and rapport quickly
- Salesforce and M365 Product Suite experience desirable

**About the benefits**:

- Travel discounts, health and wellness discounts
- Flexible and blended working arrangements
- Leadership Programmes & further education
- Giving Bank & Volunteer Leave
- Employee share scheme