Customer Success Consultant

6 days ago

Perth, Western Australia Anson Management Consulting Full time

We help our clients make a meaningful difference to those less fortunate
- Leverage your customer service skills in an excitingly different environment
- Perform a vitally import function ensuring best possible client experience

**About the Company**:
Nightingale software provides our highly regarded enterprise grade, ERP solution to customers (both for-profit and not-for profit) whose primary services revolve around delivering consumer-directed care. Supported by a dedicated team, the majority of which have been with the product since inception, our employees are driven by the values shared with our customers and are committed to mutually beneficial and long-term partnerships.

As a company we have assisted many organisations and businesses to expand, adapt, develop, and continue to create social value in the community.

Nightingale software has been growing very quickly and our people are our most valuable asset in supporting that growth and our customer's success.

As an employer of choice, we value our staff's input and look to engage meaningfully with them to realise our customer's and our staff's full potential. We communicate openly, honestly and positively and encourage and reward truth telling and risk taking. We're collaborative and respectful and promote a healthy work-life balance.

Our Nightingale team is proud to work for our organisation.

**About the Role**:
Our team is growing and require an additional Customer Success Consultant role to be primarily responsible for assisting with implementing customised software with new customers and to help facilitate the introduction of new functionalities for existing customers. The ultimate goal of this role is to ensure the users of our client's software have the best possible experience and maximise their utility from the system. This is key to enabling them to be more sustainable and to deliver to their aged, disabled or in other ways challenged clients to live better lives.

**About You**:
We are looking for someone who is;
- motivated by delivering positive client outcomes.
- Can empathise with clients.
- Is proactive in creating and implementing solutions to customer problems.
- Is punctual, resourceful and good with time management and
- Most of all, is a great communicator

**Essential Criteria**:

- Strong organizational, communication and problem solving skills.
- Customer first mentality; ability to empathize and build customer loyalty.
- Proven track record of delivery the highest level of customer service
- 2+ years' experience in a customer-facing role at a SaaS company would be desirable but not essential

**Benefits**:
In return, you will be rewarded with being part of a rapidly growing, dynamic Perth based organisation that is servicing clients across the country. You will be valued and considered a vital part of our growing team and rewarded accordingly.

**Applications and Enquiries**:

  • Customer Success Consultant

    6 days ago

    Perth, Western Australia beBeeCustomerExperience Full time $90,000 - $125,000

    Job Opportunity">We are seeking a talented professional to join our team as a Customer Experience Specialist.This exciting role involves working closely with our customers to understand their needs and deliver exceptional service.Your primary responsibility will be to ensure our customers achieve their goals by providing world-class support and...

  • Customer Success Strategy Lead

    6 days ago

    Perth, Western Australia beBeeSuccess Full time $180,000 - $200,000

    Customer Success Strategy LeadThis role will define and deliver the customer success strategy to support expanding services in alignment with key growth objectives.Lead multifunctional teams across the region to achieve key objectives and strengthen internal and external partnerships.Define the customer services framework to support expanding services.The...

  • Customer Success Strategist

    2 weeks ago

    Perth, Western Australia beBeeCustomerSuccess Full time $180,000 - $200,000

    Job OverviewWe are seeking a seasoned leader to define and deliver customer success and services strategy across the APAC region.This role will lead a multifunctional team to foster a high-performing culture and identify new revenue streams.The successful candidate will report directly to the Senior Vice President, APAC and sit on the regional leadership...

  • Customer Success Manager

    1 week ago

    Perth, Western Australia Seequent ULC Full time $90,000 - $120,000 per year

    RoleAll 10 of the world's largest civil engineering firms and 7 of the 10 largest environmental consultancies use Seequent software. In this role, you will work with these and other leading consulting, construction, and engineering firms and contractors across APAC to help them find solutions that characterise and reduce ground risk.As a Customer Success...

  • Customer Success Manager

    6 days ago

    Perth, Western Australia Seequent Full time

    **About Us**At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better...

  • Success Consultant – Remote

    6 days ago

    Perth, Western Australia Empower Life Collective Full time

    Turn your ambition into impact with a role designed for results and growth.About the Role:We're seeking consultants to help expand our reach in the personal development sector.This role is designed for ambitious professionals who value results and flexibility.What You'll Do:Consult with clients on growth opportunitiesPromote development programs...

  • Customer Success Account Manager

    6 days ago

    Perth, Western Australia Microsoft Full time

    The Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation ofMicrosoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and...

  • Banking Consultant, Success Wa

    4 days ago

    Perth, Western Australia Anz Banking Group Full time

    **Req ID**: 69657**Department**: AR Branch Network**Division**: Australia Retail**Location**: SuccessAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Team, you'll play a key role in...

  • Customer Success Manager

    1 week ago

    Perth, Western Australia Seequent Full time US$90,000 - US$120,000 per year

    About UsAt Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better...

  • Customer Success Account Manager

    1 day ago

    Perth, Western Australia Microsoft Full time

    **Customer Success Account Manager**:Perth, Western Australia, AustraliaDate posted**Sep 15, 2025**- Job number**1876155**- Work site**3 days / week in-office**- Travel**0-25**%**- Role type**Individual Contributor**- Profession**Customer Success**- Discipline**Customer Success Account Mgmt**- Employment type**Full-Time****Overview**:- Microsoft aspires to...