Retail Revenue Administrator

6 days ago

Sydney, Australia Mirvac Full time

Mirvac is a world-class Australian property group with award winning developments across residential, retail, office & industrial and build to rent sectors. We play a vital role in the evolution of our cities, reimagining urban life and creating places that enrich the home, work and social life of many thousands of Australians.

At Mirvac, we know that it's our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us.

Your opportunity

We have an exciting opportunity for a Retail Revenue Administrator to join our Sydney Head Office team. Your role will involve providing efficient administration support to the Revenue Team by preparing documentation and assisting with data entry, with a view to deliver exceptionally memorable and rewarding experiences to our retailers, operators, customers, guests and communities.

**Your responsibilities are but not limited to**:
Building collaborative relationships with Centre Management and Leasing/Lease Administration teams and attending meetings as required
Accurately preparing and being accountable for Heads of Agreement (HOA) in accordance with designated timelines and agreed terms
Managing the HOA process from acceptance of Broad Terms, by ensuring the HOA pack is issued, all documentation is executed and filed, and the information is accurately entered in Salesforce;
Assisting Retail Leasing Executives and Space & Partnership Executives with the management of contacts and accounts in Salesforce, and ensuring accuracy and currency of information and data entered, with non-adherence escalated where required;
Preparing Disclosure Statements and issuing to retailers/operators
Preparing Holdover and Vacate Notices for issuing to retailers/operators, with directive from LE provided regarding content of notices.
Ensuring all Critical Events check lists are accurate at all times
Preparation & maintenance of relevant Leasing Activity Reports
Following up with Centre Managers and Senior/Facility Managers for all relevant Lessor’s work documentation and accurate costs, as well as asset plans and individual survey plans;
Collection & verification of all documents required for LAF pack (ID, Credit Check, Company check, etc)
Coordinating revenue meetings and preparing and distributing minutes and action items in a timely fashion;
Proactively working to reduce documentation turnaround timelines, driving improvements and maximising efficiency of lease administration processes and reporting;
Working collaboratively with national teams to deliver Retail divisional initiatives, and contributing to the implementation of the Retail strategy

Your point of difference

Previous experience in the property industry
High level of IT proficiency - Microsoft Office package & knowledge of Salesforce
Demonstrated commercial/financial acumen
A proactive and self-motivated approach with the ability to solve problems, improve system and procedural efficiency and effectiveness, and resolve issues as they arise;
A team player attitude with the ability to work independently or as part of a team, multitask and adapt to change, and a willingness to be flexible
Exceptional administration, time management and organisation skills with strong attention to detail
A collaborative, professional and empathetic approach to dealing with team members and retailers
Exceptional communication and interpersonal skills
Ability to maintain confidentiality and discretion in relation to corporate information

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