Operational Coordinator

5 days ago

Canberra, Australia ACT Government Full time

The Operational Coordinator, Customer Service and Business Improvement, is responsible for receiving, recording and circulating planning and design submissions to relevant Transport Canberra City Services (TCCS) business units for review, assessment and acceptance within required timeframes. The Operational Coordinator is responsible for addressing industry queries regarding the submission and approval processes and for triaging and redirecting technical queries to the relevant teams within the Branch.
This position assists in:

- Monitoring submissions and compiling performance reports on the handling of submissions by the Directorate, including reporting against accountability indicators.
- The development and maintenance of TCCS Reference Documents.
- Preparing and maintaining operational processes and procedures for the Branch.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

***

**Eligibility/Other Requirements**:

- Competent in the use of Microsoft Office Suite and document management systems such as Objective and Project Wise.
- Relevant experience to competently perform the duties of this position.

**How to apply**:Please provide:

- A supporting statement of no more than two pages outlining experience and/or ability and addressing the requirements in ‘What you require’ of the Position Description.
- Contact details of two referees, or completed referee reports.
- A current curriculum vitae.

**Note**:
This is a temporary position available for three months with possibility of extension up to 12 months and/or permanency.

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