Workforce Planner

6 days ago


Brisbane, Australia DVConnect Full time

Full-time Permanent & Fixed-term opportunities available

Located at Brisbane Office

Ongoing professional development

Who are we?

DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear.

**About the role**

As a Workforce Planner, you will work collaboratively with the Workforce planning team and broader organisation to strategically develop, distribute and maintain effective and sustainable employee rosters. In line with service delivery demands and employee wellbeing, you will purposefully allocate resources to maximize efficiency and coverage across multiple service lines. Furthermore, you will coordinate off-phone activities such as meetings, supervision, and coaching sessions to ensure effective staff support is delivered. It is also essential that Workforce planners compassionately and promptly address staff inquiries to continue fostering a supportive work environment.

Working closely with our leadership teams, you will develop and maintain a comprehensive suite of reports and dashboards tailored to facilitating staff coaching and professional development by providing insights into workforce performance and trends. Being a 24/7 domestic, family and sexual violence support service, you will consistently conduct real-time monitoring of call ques and deploying innovative adjustments to meet service delivery targets.

**What's in it for you?**
- Under the SCHADS award remuneration.
- Salary package up to $15,990 per financial year.
- Professional career development opportunities.
- Regular staff wellness activities.
- Family friendly and inclusive team environment.

**What you will bring (position requirements)**
- Qualifications in Data Analytics, Business Management or similar is desirable, however those with extensive experience are encouraged to apply.
- Workforce Planning experiencing ideally within a 24/7 human services contact center.
- 2+ years' demonstrated experience in rostering and workforce planning in a multi-disciplinary organisation.
- Intermediate experience with workforce planning softwares.
- Advanced IT skills across Microsoft Office, particularly Excel.
- Concise verbal and written communication skills.
- High-level of attention to detail and commitment to exceptional workforce support.
- Problem solving and decision-making aptitude.
- Initiative, self-motivated and eagerness to learn.
- Willingness to be flexible with work hours when appropriate to meet operational requirements.
- Rotating roster.
- Does this role sound exactly like what you have been searching for? Make sure to _**_APPLY NOW_**_ because we are excited to meet you_

**Please note that only shortlisted applicants will be contacted.


  • Workforce Planner

    2 weeks ago


    Brisbane, Queensland, Australia National Professional Solutions Full time

    **Workforce Planner - Rostering | National Networks Plus (NNP)****Location**:Aspley Haymarket** |** Full-Time **|**Monday to FridayAre you a master of logistics with a passion for connecting people to meaningful work? National Networks Plus (NNP), a trusted not-for-profit staffing agency in aged care, Home Care, and Community services, is looking for a...

  • Workforce Planner

    2 weeks ago


    Brisbane, Queensland, Australia Dvconnect Full time

    Full-time 6 month fixed-term contract availableLocated at Brisbane OfficeOngoing professional developmentWho are we?DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways...

  • Workforce Planner

    2 weeks ago


    Brisbane, Australia Public Trust Office Full time

    About the role In the heart of Queensland Public Trustee's (QPT) CED portfolio lies CST, dedicated to empowering Queenslanders through trusted financial services. The CST serves as the primary point of contact for financial management customers, their support networks, and service providers. As a Workforce Planner, you will be a cruicial member of the CST,...

  • Workforce Planner

    4 days ago


    Brisbane, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As the Workforce Planner, you will be responsible for analysing, forecasting, and planning the workforce supply and demand, talent needs...

  • Workforce Planner

    2 weeks ago


    Brisbane, Queensland, Australia Public Trust Office Full time

    About the roleIn the heart of Queensland Public Trustee's (QPT) CED portfolio lies CST, dedicated to empowering Queenslanders through trusted financial services. The CST serves as the primary point of contact for financial management customers, their support networks, and service providers.As a Workforce Planner, you will be a cruicial member of the CST,...

  • Workforce Planner

    4 days ago


    Brisbane, Queensland, Australia Sirius People VIC Full time $40,000 - $120,000 per year

    Workforce PlannerLocation: North Side of the Brisbane River, QLD About the Role We are seeking a highly organised and proactive Workforce Planner to join our team at our Distribution Centre. Reporting directly to the Distribution Centre Manager, you will play a key role in managing labour hire agency relationships, rostering, scheduling, payroll...

  • Workforce Planner

    2 weeks ago


    Brisbane, Australia Hudson Australia Full time

    Our client, a large QLD Government department, is seeking to engage an experienced Worforce Planner to support the objectives of the organisation by designing effective processes and policies, to achieve the desired outcomes, per the departments current Strategic Plan. **Key Responsibilities** - Supporting the establishment, in particular to its customer...

  • Workforce Planner

    2 weeks ago


    Brisbane, Queensland, Australia Queensland Health Full time

    Liaise with internal stakeholders, regarding workforce planning performance information and statistics, to facilitate the exchange of information, support decision making, to assist in the effective and efficient delivery of service for the HCC.Key competencies/suitability (role specific criteria and personal qualities)You will be assessed on your ability to...

  • Workforce Planner

    1 week ago


    Brisbane, Queensland, Australia Hudson Australia Full time

    Our client, a large QLD Government department, is seeking to engage an experienced Worforce Planner to support the objectives of the organisation by designing effective processes and policies, to achieve the desired outcomes, per the departments current Strategic Plan.**Key Responsibilities**- Supporting the establishment, in particular to its customer...


  • Brisbane, Australia Queensland Rail Full time

    **Principal Workforce Planner**: - Req. Id: 8758- Date: 7 Nov 2024- Location: Brisbane, QLD, AU, 4000- Company: Queensland Rail**You’ll connect Queensland. We’ll connect you to an amazing career.** Queensland Rail is looking for a collaborative Workforce Planning Specialist on a **temporary full time basis until 26/03/2026 **to join our People Planning...