Support Specialist

1 week ago

Subiaco, Australia Market Index Full time

**Job Description** Who are we?**

Market Index is a leading provider of financial data and analysis, empowering investors with comprehensive insights into market trends and company performance. We pride ourselves on delivering accurate, up-to-date information to our users, facilitating informed decision-making in the world of finance.

**What’s the role?**

**What will you be doing?**:
Communications
- Provide detailed and informative responses, demonstrating industry and Market Index knowledge

Data management
- Ensure that company data is accurate and up to date.
- Update live data to ensure information provided to users is accurate and up to date.
- Manage user account renewals and closures

**What background are we looking for**:

- Excellent written communication skills
- Strong attention to detail and accuracy
- Ability to multitask and prioritise tasks effectively
- Familiarity with financial markets and terminology preferred
- Previous experience in customer support or data entry roles is an advantage

**Why Join Us**:

- Opportunity to work with a dynamic team in a fast-growing industry
- Flexible remote work arrangement
- Exposure to financial markets and valuable learning opportunities
- Competitive compensation package

If you're a proactive individual with a passion for providing exceptional support and contributing to the success of a leading financial data provider, we want to hear from you More important than anything is your interest in learning so if you have that in spades, get in touch

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