Sales Development Representative

Everything we do is powered by our customers Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands.

Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

Become a part of Maropost today and help shape the future of commerce

**The Opportunity**:
As a Sales Development Representative, you’ll focus on outreach, prospecting, and lead qualification. The focus of this role is to actively connect with a high volume of leads, identify strong potential matches for our solution, and seamlessly guide qualified prospects through the sales pipeline.

**What You'll Be Responsible For**:
Reporting to the Global Business Development Manager, you’ll work closely with the Sales team and our Partner Account Management team to:

- Develop and deliver a sustained pipeline of business opportunities by actively prospecting new relationships through lead contact lists provided by management and through other self-generated leads as prescribed.
- Follow the established SDR processes, daily call rates, scripts, and contact cadences, and complement this with your own skills and experience.
- Effectively and independently deliver the Maropost value proposition, demonstrating a high understanding of our products and the retail market.
- Consistently and regularly use the company CRM as instructed to provide timely and accurate forecasting and reporting of activity within the SDR function.
- Be familiar with internal SDR opportunities & sales stages, and consistently and accurately complete all information relating to the opportunity to facilitate movement to the next stage of the process for eventual acceptance by the sales team as a sales accepted opportunity.
- Appropriately engage management and staff in the SDR Opportunity Cycle and provide ongoing feedback.
- Represent Maropost in a professional and ethical manner to clients, prospects, partners, and fellow colleagues.

**Key performance indicators**:

- Call & Contact Rate/Activity.
- Opportunity Leads Generated (MQL’s).
- Opportunities Accepted (Sales Accepted Opportunities).
- Management Metrics: SDR & Sales staff and team performance.
- Completion of CRM processes, data input, task management, and discovery information.

**What You'll Bring to Maropost**:

- Proven experience in outbound sales, business development or lead generation.
- Strong communication skills, both written and verbal.
- Persuasive and confident demeanour with the ability to handle objections and rejections professionally.
- Self-motivated and target-driven, you have a no-fear approach to business development.
- Ability to build rapport and develop strong business relationships.
- Exceptional organisational skills and attention to detail
- Familiarity with CRM software and lead tracking systems
- Ability to work independently and as part of a collaborative team
- Goal-oriented mindset with a drive to exceed targets and quotas
- Adaptability and resilience in a fast-paced and evolving business environment
- Knowledge of eCommerce and Retail trends and terminology is a plus.

**What’s in It for You?**
- Growth and career development potential.
- Remote work environment.
- Entry into an international brand that is growing in the Australian marketplace.
- Fast-paced & dynamic working environment.

**Equal Employment Opportunist