Medical Receptionist

5 days ago

Gordon, Australia Gordon Doctors Full time

About us

Excellent opportunity at the Gordon Doctors in Gordon NSW, to join our patient focused and friendly team, delivering the highest level of service. We are looking for the right person who brings enthusiasm, dynamics and ability to embrace a service attitude. This is not a corporate or group, is privately owned and functions as a pleasant environment to do your best work.

Qualifications & experience
- A compassionate and caring nature
- Excellent presentation, communications skills and phone manner
- Highly developed computing skills are required
- Attention to detail and accurate administration skills
- Ability to prioritise and multitask in a fast paced/dynamic environment
- Ability to work independently with autonomy as well as communicate well with a team
- Discretion in maintaining privacy
- Work experience in customer service and/or administration

Tasks & responsibilities

As the face of the practice, you will hold an important position, demonstrating world class service from booking appointments on the telephone to directing patients appropriately. You will be liasing with doctors, nurses, patients, other healthcare professionals and many parties in performing administration duties which include among others, billings, payments and claims. Maintaining a highly professional environment as well as ensuring infection control standards are met, will ensure only the best can be expected from our practice.

Availability:

- Junior position 10-12 hours (2-3 days/week), with selected weekend shift will suit University student
- Senior position 20-30 hours (3-4 days/week), no weekends generally, will suit return to work or experienced administrator
- Shifts can finish at 7pm + overtime
- Flexibility is required in rostering to fill in for holidays and busy times as the same will be afforded yourself

**Benefits**:

- Be part of a dedicated team working in a satisfying and friendly environment
- Making a difference to people and their lives
- Maintain work life balance in this part-time local role
- Ample opportunity to learn and grow into this role

**Job Types**: Part-time, Casual
Part-time hours: 10-30 per week

**Salary**: $25.00 - $33.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplementary Pay:

- Overtime pay

COVID-19 considerations:
Mask are required. Staff wears eye covering and has a perspex shield at reception. Social distancing on premises applies. Surfaces sterilised regularly. Exclusion of customers with symptoms unless negative covid test.

**Experience**:

- Medical administration: 1 year (preferred)
- Customer service: 1 year (preferred)

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