Systems Analyst

2 weeks ago

Brisbane, Australia Queensland Government Full time

As the Systems Analyst you will provide advice and support for the Queensland Health rostering system - Infor WFM and integrated ERPs including myHR and SAP. Using business and system analysis to provide incident support, identification of system problems and development of workaround to meet service delivery.

What you'll do

You will:
Work effectively as part of a dedicated team to ensure the successful and timely resolution of issues for the Health and Hospital Services (HHS) using Infor WFM as their rostering solution.
Undertake quality assurance processes to ensure data integrity and compliance status within the system. This will also include the analysis of data and production and circulation of reports to the HHS.
Respond to and enable Service requests raised by the HHS's for items on CTS service catalogue in line with agreed service level agreements.
Perform system maintenance activities. Comply with established change management procedures and service levels.

About you

We are searching for someone who has:
Demonstrated effective knowledge of integrated Enterprise Resource Planning (ERP) solutions, particularly in the area of functional and solution responsibility relating to rostering systems, such as Workbrain or equivalent.
Proven customer focus with an emphasis on building relationships, understanding and meeting customer's needs, understanding impacts of rostering and prioritisation in the context of the IWFM rostering support team's responsibility and providing a value added service.
Proven effective written and verbal communication skills.
Demonstrated initiative and drive to achieve and ability to work collaboratively in a team environment.
Ability to travel to HHS sites to provide onsite support by negotiation if required.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

12.75% superannuation
17.5% leave loading

Employee wellbeing

38 hour full time work week
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

Ready to apply?

Please provide the following information to the panel to assess your suitability:
Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
A one-page covering letter informing the panel of your skills, personal qualities and motivation for applying.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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