Assessment Services Capacity Coordinator

4 days ago

Brisbane, Australia APM Full time

**About the role**:
Reporting to the Client Service Centre Operations Manager, in this fulltime permanent position, you will be based at our office in Brisbane. You will aim to achieve maximum daily productivity for our assessment workforce

**Your responsibilities**:
Be the first point of contact for all availability and scheduling enquiries

Actively work to ensure that a mínimal number of assessments are rescheduled ensuring client satisfaction

Contribute to and support timely assignment of assessments

Work closely with the Client Service Centre to achieve positive outcomes for clients, assessors and APM

Preparing reports and presenting data for key stakeholders

**To be successful in this role you will have**:
Experience as a scheduling coordinator or similar

Experience in stakeholder management

High attention to detail

Strong customer service skills

Computer skills in Microsoft Office

Be rewarded for your success

Delivery is key to your success At APM, we focus on delivery and provide you work variety and flexibility. Joining an international human services organisation that has a growth mindset.

Ready to Join?

About APM Group

We’re a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

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