Residential Admissions Coordinator

1 day ago

Randwick, Australia Montefiore Full time

5 weeks annual leave + 12 ADO’s
- Opportunities for career growth
- A chance to make a real difference in the lives of older Australians.

Montefiore, a leading provider of aged care services is committed to delivering exceptional care and support. We are seeking a compassionate and highly organised Residential Admissions Coordinator to join our dynamic team in Randwick.

As a key member of the Residential Admissions Team, you will be the first point of contact for prospective residents and their families. You will provide high-level administrative support, manage documentation, and maintain up-to-date records to ensure a seamless admissions experience.

**Key Responsibilities**
- Coordinate and maintain all administrative aspects of the admissions process
- Accurately update resident information in various databases
- Answer and triage incoming phone calls
- Manage stationary and collateral inventory, including ordering and distribution
- Provide professional and empathetic support to residents and families throughout the admissions journey
- Collaborate with internal stakeholders to ensure a positive and meaningful resident experience

**What You’ll Bring**
- Previous experience in Administration roles, preferably within a health or aged care setting, but not essential
- Excellent interpersonal, written, and verbal communication skills
- Strong computer literacy, particularly with Microsoft Office and third-party platforms
- Demonstrated ability to manage multiple tasks and meet competing deadlines
- High level of integrity, empathy, and professionalism
- Strong attention to detail, particularly with numerical data and documentation
- Understanding of the importance of confidentiality and privacy in a healthcare environment
- A customer-first approach

**About us**:
Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living.

**What we offer**:
We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.

All offers of employment are dependent upon successful completion of the organisation’s pre-employment check process. This includes (but is not limited to) the requirement to be willing to obtain a Criminal Police Check.

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