Communications Officer

6 days ago

Sunshine Coast, Australia Transport and Main Roads Full time

**Key responsibilities**:

- Assist the Stakeholder Management team in providing support on risk assessment, issues management, community consultation and communication strategies using appropriate communication tools.
- Monitor, manage and triage executive correspondence, enquiries and requests to the Stakeholder Management team.
- Manage and maintain support systems including the use of databases and spreadsheets.
- Coordinate, research and prepare information for the team including reports, statistical data and internal briefing materials as required.
- Provide high-level administrative and logístical support to the Stakeholder Management team including media monitoring and document and filing system management.
- Develop and maintain working relationships and networks with the Stakeholder Management team, regional staff and applicable TMR correspondence units.
- Support the Senior Communications Advisor (Governance & Design) in building and evolving how the new team provides support, by identifying system and process improvements, alternative tools and support mechanisms, and internal communication and engagement opportunities for TMR North Coast Region.
- Responsively address ad-hoc requests, escalating to the Senior Communications Advisor (Governance & Design) when necessary, to efficiently manage high-priority issues and provide relevant background information to the appropriate officer to action.

Mandatory qualifications and conditions - Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.
Requirements of the role - Ability to think critically and analyse available and relevant information, and make recommendations, based on sound judgement and evidence. - Maintains a high standard of professional practice through governance and risk management processes. - Demonstrated analytical and problem-solving skills for investigating and resolving issues and evaluating and improving practices and processes. - Demonstrated time management skills to ensure effective planning and prioritisation of tasks to achieve required outcomes and meet deadlines. - Well-developed communication skills and high level of attention to detail. - Personal drive for continuous learning, and a desire to continue to develop your knowledge and expertise. - Dedication to promoting respect, inclusion, and diversity within a workplace setting. - Proven ability to work effectively both independently and as part of a collaborative team and a demonstrated commitment to the provision of high-quality customer service. - Proficient use of Microsoft Office software suite including Teams and Sharepoint.
Benefits of working at TMR We have visible impact in communities and contribute to making Queensland a better place to live. We provide flexible working options that encourage a healthy work-life balance. We invest in individual career pathways and development plans. We offer competitive superannuation and salary sacrificing options. We provide access to confidential free counselling for you and your family through our employee assistance program. We are proud to celebrate and empower the unique perspectives of our community via our employee networks, including our Indigenous Employee, Pride, Values and Culture and Accessibility and Inclusion Advocacy Networks.
Applications to remain current for 12 months.
**Job Ad Reference**: QLD/587172/24
**Closing Date**: Monday,9 September 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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