Head of Broking, Pacific

**Description**:
Join our team as the Head of Broking - Pacific. Lead the broking community in delivering exceptional client experiences and building strong relationships with carriers. Drive consistency across our lines of business, champion broking transformation programs, and coordinate first class broking solutions. Shape the future of our broking team by understanding market trends and maintaining key client relationships.

**The Role**
- Implements the geography broking strategy working with geographic line of business broking leaders to deliver the line of business strategies within the geography
- Manage and develop the broking leadership team within the matrix organisation
- Provide direction and leadership to the community of brokers within the region across all lines of business
- Oversee the development of the broking community to an ascribed standard of technical competency
- Lead Facilities and Panels best practice throughout the region
- Lead the Carrier Management team to enable the execution of geographic and regional line of business broking strategies
- Lead market derived income governance as a member of MDI Committee
- Champion all global Broking initiatives, such as Broking Transformation, Operational Improvement, Technology Investment and Broking Competency Development Programmes
- Ensure global broking data strategy is consistently implemented by the broking community within the region
- Act as escalation point for all carrier issues, including escalation management of placement or claims within region, working with Line of Business and broking leadership
- Act as escalation point within region for CRB market clients
- Be a member of the WTW Market Security Committee
- Delivery of agreed F&P financial targets
- Manage and drive Market Derived Income (including governance) within the region and with WTW’s Legal and Compliance teams as appropriate
- Responsible for all CRB commission agreements, carrier contracts, terms of business or similar within the region

**Qualifications**:
**The Requirements**
- Education to a degree, or MBA level (or country equivalent) preferred
- Professional qualifications such as ANZIIF Executive Certificate in General Insurance Broking or similar country equivalent, or relevant industry experience
- Extensive knowledge of the insurance market and ability to understand potential conflicts of interest in CRB activity
- Ability to demonstrate evidence of a highly professional and credible approach across the broking market community, resulting in an understanding of client and technical issues and capability to solve
- Exceptional communication, negotiation and influencing skills
- Excellent leadership skills, with a proven track record of developing people
- Excellent stakeholder management skills with the ability to influence within a matrix environment
- Strong facilitation skills - able to use inclusive and collaborative styles to manage ambiguity and gain agreement
- Ability to act as an ambassador for the Company
- High levels of business and financial acumen with an understanding of company strategy and change management
- Strong skills in problem solving, planning and budgeting
- Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation

If you believe you have the skills and passion for this role, but don't meet every single requirement, we still encourage you to apply.

**Why Join WTW?**

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

- Annual bonus
- Company paid salary continuance insurance
- Life and TPD insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career Growth - internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a “hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

**In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.